Engineering Program Manager IV

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As an Engineering Program Manager IV, you will be responsible for managing complex IT programs, including new office builds, infrastructure upgrades, expansions, and decommissions across the Americas. You will collaborate with cross-functional teams, including Real Estate, Networking, AV, Security, and Facilities, to ensure that all projects are completed on time, within budget, and aligned with corporate standards. This role requires excellent leadership, technical acumen, and the ability to navigate fast-paced, data-driven environments while delivering strategic IT solutions.

You will play a pivotal role in defining and standardizing processes, optimizing resource allocation, and implementing innovative solutions. Additionally, you will partner with third-party vendors to ensure seamless project execution and lead efforts to centralize data management, enhance decision-making, and improve operational efficiency.

Job Description:

Key Responsibilities:

• Lead end-to-end program management for IT infrastructure projects, including new office builds, expansions, and upgrades, ensuring all deliverables are met on time and within budget.

• Manage program budgets ranging from $100K to $3.5M, optimizing resources and reducing annual costs by implementing cost-saving strategies.

• Partner with cross-functional teams (Real Estate, Networking, Wireless, Collaboration, AV, Infrastructure, Security, Low Voltage) to define project scope, goals, and timelines, ensuring alignment with organizational objectives.

• Develop and maintain comprehensive project schedules using tools such as Smartsheet, MS Project, and Service Now, coordinating team activities and adjusting timelines as needed to meet project milestones.

• Standardize processes for IT office deployments and establish repeatable standards, driving operational efficiency across regional offices.

• Oversee the build-out and management of MDF/IDF/server rooms, ensuring compliance with technical and operational standards while managing vendor relationships to deliver required infrastructure.

• Collaborate with vendors, negotiate contracts, and review Statements of Work (SOWs) to ensure the successful deployment of technologies and services.

• Manage program risks and issues, developing mitigation strategies to ensure smooth project execution and delivery.

• Provide regular program status updates, reports, and presentations to leadership teams, highlighting key risks, issues, budget status, and progress.

Requirements:

• 10+ years of experience in Technical Program/Project Management, with a focus on large-scale IT infrastructure projects and cross-functional leadership.

• Proven experience managing IT budgets ranging from $100K to $3.5M, with the ability to implement cost-saving measures and optimize resource allocation.

• Expertise in managing complex projects, including office builds, infrastructure upgrades, and system migrations.

• Strong proficiency with project management tools such as Jira, Confluence, Smartsheet, SharePoint, MS Project, and PowerBI.

• Experience with IT infrastructure deployments, including MDF/IDF/server room build-outs, network cabling, and collaboration technologies.

• Excellent communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decisions.

• Familiarity with Agile and Waterfall project management methodologies.

• Strong problem-solving and risk management skills, with the ability to develop and implement effective mitigation strategies.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

to

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.