Industrial Engineer

Job Description

The Industrial Engineer, Retail Stores position is a key component of the Store Labor and Productivity team, supporting Store Operations. The candidate engages in the development and maintenance of an accurate and effective labor model for all stores. A Store Industrial Engineer (IE) will have proficiency in the development of engineered labor standards and/or other time measurement techniques. This position requires knowledge in Lean techniques and business process optimization assessments. The role engages in ongoing labor modeling activities, including the use of forecasting techniques and validation, in-store time studies and process documentation. The IE provides critical analysis of store operations, sales and staffing, to determine optimal labor needs on a weekly basis. Strength in data analytics and operational and financial measures are a must. An understanding of workforce scheduling systems is expected.

This position is HYBRID (4 days/week in office) for candidates residing in Raleigh, NC. Candidates located in Roanoke, VA will also be considered on a remote basis.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

• Maintain and consistently update labor standards
• Create and maintain standard work across all store processes and workflows
• Lead and perform the analysis, recommendation, and implementation of enhancements to existing work methods flows and processes to decrease task work and provide capacity for increased sales
• Analysis of store labor and performance metric development and evaluation
• Understanding of workforce scheduling tools such as Zebra/Reflexis
• Understanding of forecasting techniques and approaches to analysis of outputs
• Lead the collection of data and best practice training methods to assist in the development of SOPs
• Skill in the process of examining data sets in order to find trends and draw conclusions about the information they contain
• The ability to assess the current business processes and systems and apply critical thinking and problem-solving skills to enhance the current state and anticipate future development
• Help with the analysis and cost justification on capital project requests when needed
• Develop and monitor weekly store performance tools for productivity measures
• Identify and implement store process improvements that improve productivity and reduce cost

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and or ability required:

• Highly developed problem solving and prioritization skills that will be demonstrated by the successful and timely completion of assignments
• Ability to drive projects and accept accountability for project progress and quality
• Demonstrate ability to perform analyses and identify solutions to resolve specific business needs
• Must be a self-starter and work independently
• Detail oriented with good math and statistical skills
• Good verbal and written skills to communicate with TMs and all levels of management
• Works with management and supervision in the evaluation and development of processes
• Assist with resolving difficulties and in developing new methods and procedures
• Demonstrated ability to work independently and with others
• Strong Microsoft Excel, Word, PowerPoint. An understanding of current data tools such as Snowflake
• Work measurement methodologies and tools with an emphasis on time study expertise
• Experience in projects related to process design, work measurement, productivity improvement, cost reduction, Lean/5S/Kaizen, and project management and implementation required
• Travel as needed in order to drive standardization and best practices across the chain

EDUCATION AND OR EXPERIENCE

Undergraduate degree in Industrial Engineering, Operations, or Analytics. Field experience through Internships, Co-Ops, or Industry a plus. Related experience in store operations analysis and project implementations will be considered. Lean or Six sigma experiences a plus.

SUPERVISORY RESPONSIBILITIES None

CERTIFICATES, LICENSES, REGISTRATIONS None

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift andor move up to 10 pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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