Principal Software Engineer - Authorizations

Job Description:

Role Title:

AVP, Principal Software Engineer - Authorizations(L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites.

Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place to Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance
and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview :

Synchrony PRISM is a cutting-edge, enterprise-wide platform that's revolutionizing the way we do business. We're evolving our customer-centric approach to include expanded data which paints a more holistic view of our customers and leads to higher approval rates and better customer experiences - the result - higher sales and lower losses for our partners and our company.

Synchrony PRISM leverages expanded data to understand our customers better than ever. PRISM can proactively identify existing customers, know their preferences, how they want to interact with us, and what they want. With this knowledge, we can engage our customers at the right time, in the right way and better anticipate their needs.

Role Summary/Purpose:

The Assistant Vice President, Principal Software Engineer craves working in a hands-on system design and architecture environment and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role will require deep expertise in payment card processing industry, and experience with event-driven architecture, microservice architecture, and cloud technologies. The ability to influence and lead a team are musts.

This AVP will lead the development and support of payment card processing platforms by creating and developing thoughtful solutions that avoid software defects and maintain operational excellence. In short, you would be one of our technical experts and team leaders.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

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Key Responsibilities:

• Must have a solid understanding of specifications used in the payment processing industry (ie, ISO 8583)
• Assume a broad set of tasks that aim to improve authorization software performance and reliability from wing to wing
• Researches and recommends alternative actions for problem resolution
• Influence and collaborate with software developers, product owners, application architects, and customer application experts to create amazing apps
• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command
• Ensure compliance with architecture, security and technology standards set by Synchrony
• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap
• Participate in Agile scrums consisting of cross-functional teams
• Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews
• Ensure application code quality through development, test, and QA
• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Passionate about the latest technologies, open source projects and languages
• Provide 24x7 on-call support periodically throughout the year
• Identify ways to increase efficiency and improve system performance
• Work with third party vendors to develop software and/or integrate their software into the company's products
• Perform other duties and/or special projects as assigned

Desired Characteristics:

• Working knowledge of the overall payment processing industry and specifications used in the payment processing (ie, ISO 8583)
• Experience C++, Java, Kafka, DevOps and Agile based Development
• Experience with database architecture, data modeling and familiarity with MySQL & SQL
• Familiarity with JSON, REST and XML based web services
• Excellence in technical communication with technical and non-technical peers
• Experience with writing unit, and integration test cases for high availability
• Experience with Tandem / HP NonStop platforms architecture and operating system is a plus

Eligibility Criteria:

• Bachelor’s degree with minimum 6+ years of experience with Software Engineering OR, in lieu of degree, 8+ years of experience with Software Engineering
• Must have a solid understanding of specifications used in the payment processing industry (ie, ISO 8583).
• Critical Thinking, creativity and problem-solving skills.
• Strong analytical and problem-solving skills.
• Excellence in technical communication with technical and non-technical peers.
• 5+ years of applied Java experience

Work Timings: 02:00 PM to 11:00PM (IST)

For Internal Applicants:

• For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.
• Inform your Manager or HRM before applying for any role on Workday.
• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, PIP)
• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• Level 9+ employees are eligible to apply

Grade/Level: 11

Job Family Group:

Information Technology