Field Service Engineer

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

Field Service Engineer is responsible for the installation, preventative maintenance, and performance monitoring of leading-edge AIMS (Aerial Image Measurement System) semiconductor manufacturing photomask qualification tools. This position is field based in Boise, ID and is tied to a local semiconductor manufacturing customer.

Sound Interesting?

Here’s what you’ll do:

• Troubleshoot complex optical mask making equipment.
• Ability to make and oversee technically complicated equipment repairs.
• Ability to maintain and replace advanced EUV light source systems and perform optical alignment of equipment is required.
• Maintain systems to achieve the contractually obligated equipment uptime performance.
• Schedule and perform all recommended Preventative Maintenance activities.
• Actively participate in meetings with ZEISS and customer teams.
• Communication of repair/service strategies including risk mitigation analysis and schedule
• Report all system actions/events and daily activities in field service reports.
• Communicate system and site issues to factory level support and follow-up to achieve resolution of customer’s open issues.
• Close teamwork and communication with customer including excellent customer relationships.

Do you qualify?

• A technical degree (e.g., Bachelor of Engineering or Science) is required, coupled with over 5 years of relevant experience in electro-mechanical and/or optical equipment.
• At least 3 years of experience as a field-based service engineer, preferably in the semiconductor industry supporting complex equipment.
• Proficiency in working with vacuum chambers and associated hardware.
• Familiarity with FAB cleanroom protocols.
• Preferred experience with mask-making equipment.
• Previous experience within the semiconductor industry.

Working Conditions and Special Demands:

• Ability to lift 50lbs; ability to stand for long periods; ability to stoop, squat, kneel, twist and lay down in the course of equipment repair.
• Ability to travel – including internationally. Anticipate after initial training that travel is [10%.
• Ability to work long hours inside a semiconductor cleanroom (FAB). Requires following of all customer cleanroom protocols.
• Position requires OT including weekends as required.
• Position requires working with laser systems and potentially hazardous chemistries.
• Position requires ability and dexterity to perform very complex system alignments and adjustments.

Your ZEISS Recruiting Team:

Maria Khalil

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).