Enterprise Web Designer

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

As an Enterprise Web Designer at FareHarbor, you will play a strategic role blending product design and web design expertise. You will collaborate closely with Designers, Product Managers, Engineers, and Project Managers across our global offices in Denver, Amsterdam, and Sydney. Your deep understanding of business objectives, user experience, and web design best practices allows you to convert complex concepts into feasible solutions that resonate with clients and end-users. This role offers a broad scope of responsibility, including influencing product roadmaps, driving user-centric design, and delivering high-quality outcomes.

What you’ll do here:

• Lead the product design process from discovery through implementation, ensuring alignment with client and end-user goals for website delivery
• Design and build visually appealing, conversion-focused websites for enterprise-level clients using WordPress, Figma, and additional website softwares as needed.
• Utilize web optimization methods to enhance web presence and increase traffic, ensuring website designs are responsive and adapt to mobile screen sizes for an optimal user experience on all devices.
• Collaborate with multidisciplinary teams, including Product Managers, Engineers, UX Researchers, and Project Managers, to deliver seamless web and product experiences.
• Translate complex, abstract ideas into practical solutions using strong problem-solving skills and design craftsmanship.
• Employ conversion-centered design methodologies to drive solutions, facilitating collaboration and brainstorming sessions.
• Contribute to the growth and culture of FareHarbor’s design community, refining processes, and mentoring other designers.
• Stay up-to-date with the latest web trends, techniques, and technologies to innovate and enhance our web and product design offerings.
• Utilize graphic design software, such as Figma, Photoshop, Illustrator, or Canva to create compelling website mockups, page layouts, and wireframes.
• Integrate web pages with FareHarbor’s software, ensuring smooth functionality and user experience.
• Oversee custom CSS/HTML development requests, implementing unique graphics/features across website projects.
• Join meetings with clients, Project Managers, and Account Managers to gain additional insight on project goals, client inspiration, and presenting website design details.

Requirements:

• Experience: A minimum of 5 years in digital marketing design, with a focus on B2B environments and SaaS platforms. 2-3 years of experience in web design, including working with graphic design software like Figma or Photoshop.
• Web Design Skills: Proficiency in web design best practices, with experience in WordPress or similar Content Management Systems (e.g., Wix, Squarespace, Joomla).
• Asset Management: Develop and maintain website assets, including graphics, embeddable widgets from external platforms, and custom development features.
• Technical Skills: Familiarity with HTML, CSS, and experience with UX/UI tools such as Figma or Adobe XD.
• Communication: Strong ability to articulate design decisions, strategies, and visions, and effectively collaborate with cross-functional teams. Strong ability to influence peers and leaders across multiple functions without formal authority.
• Time Management: Demonstrated ability to prioritize and manage multiple projects, meeting deadlines while maintaining high-quality outputs.
• Judgment: Must be able to work highly independently and demonstrate strong judgment on critical client work.
• Forward Thinking: A proactive approach to staying current with industry trends and continuously improving design processes.
• Project Management: Experience working in an Agile workflow environment and usage of Project Management systems like Airtable, Jira, Monday, etc.
• Attention to Detail: High level of precision in both product and web design, with a focus on delivering user-friendly, aesthetically pleasing solutions.
• Team Collaboration: Experience working within teams and cross-departmentally, with a proven ability to mentor and guide junior designers.

Bonus Points:

• Experience with additional website building platforms (e.g., GoDaddy, FTP) and Agile workflows.
• Previous work in agency-like environments or developing/improving brand identity online.
• Understanding of SEO principles, Web Content Accessibility, Google Analytics, or Compliance solutions.
• A passion for tackling new challenges daily and contributing innovative ideas to improve the design function within FareHarbor.
• Experience with CSS/HTML implementation.
• Bilingual speaking.

Benefits

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $61,600-$92,400, plus 10% bonus potential

Application Deadline: September 18th, 2024

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.