Senior Site Reliability Engineer

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

We are seeking a new Site Reliability Engineer (SRE) to join our Team in Singapore.

WHAT YOU’LL DO:

• Ensure site or service uptime and rapid recovery from failures
• Troubleshoot and resolve issues during testing and production, catching and solving issues before launch
• Monitor and troubleshoot highly scalable and distributed server clusters (e.g. web servers, machine learning processing, etc.)
• Participate in PagerDuty rotation for incident response and customer incidents support
• Manage code deployments, fixes, and updates
• Automate infrastructure needs, testing, failover solutions, failure mitigation, and much more
• Contribute to Site Reliability Engineering best practices
• Collaborate with the team on complex infrastructure, security, and monitoring challenges
• Provide technical guidance and present new ideas on monitoring and logging (Have an interesting idea or solution? Present it!)

WHAT YOU'LL BRING:

• 5+ years in software engineering or system operations in high-traffic environments
• Expertise in Linux-based systems, Linux/Unix administration, and Azure
• Skilled with PostgreSQL and Docker-based infrastructures (e.g., Kubernetes, AKS)
• Proficient in Python and Bash scripting
• Experienced with message brokers like RabbitMQ
• Knowledgeable in modern monitoring and observability tools (e.g., Application Insights, Grafana, Datadog)
• Practical with infrastructure-as-code tools (e.g., Terraform, Ansible)
• Strong understanding of cybersecurity fundamentals
• Excellent problem-solving, troubleshooting, and communication skills
• Process-oriented with strong documentation abilities and a solid team player!

Other common names for this role:

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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