Cloud Network Engineer

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Cloud Network Engineer, you will be responsible for implementation, administration and support of CEA’s network devices (switches, routers, firewalls, VPN concentrators, taps, and other network equipment). We are looking for a self-starter who is looking for a challenging role as an infrastructure network team member, delivering the latest technologies in a fast-paced environment.

How will you make an impact?

• Implementation, administration, monitoring and support for routers, switches, firewalls, and other network appliances
• Collaborating with senior engineers and customers on the design, configuration and deployment of WAN and site-to-site VPN solutions between the hosted data center and peering sites
• Preparing network diagrams and supporting documentation
• Troubleshooting network LAN/WAN performance and/or connectivity issues
• Participating in a 7/24 on-call rotation
• Managing the network team ticket queue and adhere to change management standards

Have you got what it takes?

• Bachelor’s degree in Computer Science, or equivalent degree
• 5-7 years of hands-on experience in network engineering
• Strong experience in router and switch configuration
• Experience in firewall deployment and administration and VPN
• Understanding of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPS
• Detail oriented and possess strong customer service and communication skills

You will have an advantage if you also have:

• Industry standard certifications: CCNA, CCNP, NSE, etc.
• Experience with: Fortinet Fortigate, F5 LTM, F5 ASM, Arista EOS, Gigamon GigaVUE, Cisco Nexus, Cisco IOS, Cisco ASA/Firepower, Cisco ACI
• Proficiency with packet capture and analysis
• Familiarity with emerging network technologies including: VPC, Kubernetes, NFV, SDN

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 3812
Reporting into: Cloud Network Manager
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.