Staff Product Designer I

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview
The UX product designer on the pricing team plays a key role in defining the user experience for key stakeholders that utilize our tools such as our Pricing Operations, finance, and brand managers teams. They will be tasked with presenting complex calculations and complicated pricing data sets in an intuitive, easy-to-understand user experience to maximize efficiency and understanding of how Coupang prices are set.

What You Will Do

• You will conduct user research with key stakeholders and users of the Pricing backoffice tool to identify customer pain points and
• Independently drive design design process end-to-end from user insight research, creating user journeys, to wireframing and UI design.
• Discuss tradeoffs with product and engineering teams and ensure designs are implemented well while maximizing user efficiency and understanding of how prices are set.
• Iterate with product managers in identifying key user experiences that need improvement and potential solutions in the current price setting processes.

Basic Qualifications

• BA in graphic design, interaction design, industrial design, HCI, computer science, psychology, or equivalent degree / experience.
• 8+ years in working experience product design.
• Portfolio demonstrating your work with at least 1 product / design that was released to users with an understanding of target users, user journey and visual design skills.
• Experience in launching new features or products in collaboration with other key implementation partners such as Product Managers, Engineers, and key business users.

Preferred Qualifications

• Startup experience with an ability to deal with ambiguity in a fast-paced environment and changing priorities is higly valued.
• Experience with B2B web application design on PCs with multiple screens, internationalization and localization requirements is a plus.
• Experience working in international environments and globally distributed teams.
• Fluency in both English and Korean preferred, but not required.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $138,000/year in our lowest geographic market to $297,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers.

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com .