Sr. Salesforce Business Analyst

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

Position Summary 6sense is looking for an experienced Salesforce Business Analyst to join our dynamic and innovative team. We are looking for an individual who is passionate about Salesforce and has a great track record of success in helping to drive business objectives. The ideal candidate will have a deep understanding of Salesforce and its potential to enhance operational efficiency and improve user experience.

Additionally, this role will work closely with product owners, software developers, and business stakeholders to help drive business objectives, troubleshoot and solve complex problems.

Responsibilities

• Contribute to technology projects and initiatives that support, expand, and manage our global technology capabilities at 6sense.
• Experience designing and supporting large-scale, technically complex solutions on the Salesforce platform.
• Collaborate with product owners, software developers, business users, and stakeholders to elicit and document requirements, analyze solutions, and ensure they meet business needs. Ensure project deliverables align with business requirements.
• Define, gather, and consolidate user stories identified during release planning.
• Configure Salesforce and deliver out-of-box solutions (declarative solutions e.g. flows, non-apex functionality; but can understand apex as needed).
• Support and foster the Agile development methodology
• Define Definition of Ready, Definition of Done and how your work fits into those definitions
• Ensure accurate and comprehensive documentation of systems, their respective integration dependencies as well as system/software dependencies

Skills & Experience

• 6+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery
• 5+ years of experience as a business analyst providing technical support for Salesforce CRM
• Comprehensive Salesforce product knowledge and hands-on administration experience with Sales and Service Cloud
• Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst
• Experience leveraging Salesforce to empower sales and operational excellence
• Experience eliciting and interpreting business and user requirements and providing IT solutions in a Business Analyst role
• Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions
• Experience conducting and leading business requirement gathering sessions, decomposing abstract ideas into details, and identifying and communicating risks
• Demonstrated experience in working within an Agile team in a fast paced, technically challenging environment
• Excellent organizational, problem solving, troubleshooting, time management, oral and written communication skills

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com