Live Operations Specialist

About Pocket Worlds:

At Pocket Worlds, we are building bleeding-edge technology that enables creators to develop the next generation of social experiences. Our flagship platform, Highrise, is where millions of people express themselves, engage in shared experiences, and create deep friendships. Over 40 million people have already joined the world of Highrise, and it's growing faster every day. Through Highrise, we are connecting the world through shared community created experiences and realizing the positive potential of the internet.

About the Role:

As a Live Operations Specialist, you’ll be at the heart of driving community engagement through your deep understanding of our player base. You’ll create and implement exciting in-game events, support in-game creators, and collaborate with various teams to ensure seamless live operations. We’re looking for someone who’s not only passionate about gaming and virtual spaces but also has a strong creative side to support avatar and fashion design.

Responsibilities:

• Create stunning pixel art and avatar assets with a focus on fashion items that resonate with our community. (Bonus: experience designing animated assets!)
• Collaborate with the team to iterate on designs based on feedback, refining them to perfection through multiple stages.
• Set up and manage themed in-game events from start to finish, ensuring high-quality player experiences.
• Provide support and guidance to in-game creators, fostering a creative and collaborative environment.
• Understand and engage with our community: leverage your experience with game/forum communities to tailor your designs and events to fit the userbase's unique needs and preferences.
• Proactively contribute new ideas and improvements to enhance live operations, showing initiative to push our platform forward.

Requirements:

• Proven experience in pixel art and avatar design, with a portfolio to back it up.
• Strong understanding and experience in forum or game communities; you know what makes communities tick and how to cater to their needs.
• Ability to set up, manage, and execute live events, ideally with experience in gaming or virtual platforms.
• Excellent collaboration skills with the ability to take and implement feedback effectively.

Why work with us:

• Impact: Your work will directly affect millions of users around the world.
• Growth: Your growth isn’t capped by a career ladder. Show us you can deliver the impact, and we’ll respond with recognition and reward.
• Elite team: You’ll be a member of a small and elite team with a lot of freedom to go after opportunities you identify.
• Culture: High trust, high intensity, low process and bureaucracy. We pride ourselves in being a Silicon Valley startup with a laser focus on the mission, and we’ll happily remove all roadblocks in your path to success.
• Reward: This role offers a highly competitive salary and very generous equity. Our incentives will be directly aligned toward success.
• Office and team: Directly work with the cofounders in our office in Downtown Austin.

Benefits (US Only):

• Meaningful equity - we’re here to do amazing work, and we share in our wins together.
• Equipment allowance - choose what you need to work at your best.
• Healthcare, 401k / pension (US only)
• Unlimited PTO.
• Education/Training stipend - we've set aside a budget for every employee to continue to learn and grow their skills.

Pocket Worlds is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.