About DUAL

Founded in 1998, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies with US$3.5 of GWP.

DUAL is part of Howden, an international insurance group with employee ownership at its heart. The Group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 18,000 people handling US$38bn of premium on behalf of clients.

• People: 1700
• Countries: 21

Job Description

— A great opportunity for someone with an eye for design and a passion for precision

— A high energy, friendly, fast paced and entrepreneurial environment

— Six month FTC/contract, based in London, working with a small, collaborative team

— Full time position: 5 days a week (hybrid working – work 2/3 days in our London office and the rest from home)

About DUAL

With market-leading market presence in 21 countries, we’re a truly global organisation. But our real strength lies in our local teams, whose knowledge of their market helps them better understand and meet our clients’ needs. We believe that our success is built on creating and delivering the right products to the right people.

In fact, ever since DUAL was founded in 1998, we have focused on one thing. Being the best underwriting business we can be. Specialist underwriting is at the core of our business and it’s this which has built our reputation as a strong and expert strategic partner for our intermediaries and capacity providers.

About the role

At DUAL we are currently undertaking a global rebrand that will involve developing and implementing a new visual identity for the business. This project will also involve reviewing and migrating some of our current sub-brands across the business, making it a busy but exciting project to be part of.

In this role, you will be updating MS Office templates, many of which are used by business-critical systems. As tangible expressions of our new visual identity, it is of vital importance they adhere to the new brand guidelines and showcase our new visual identity.

You will be working with multiple, varied stakeholders from across the business – Brand, Marketing, Underwriting, Operations, IT to name a few – and will need to be able to adapt your communication style to these differing audiences.

Key responsibilities

• Support the Project Manager in the delivery of their objectives
• Apply the brand guidelines consistently and accurately to all templates identified
• Propose solutions to system limitations impacting the ability to implement the guidelines ‘as is’
• Identify opportunities to further mature the brand guidelines
• Submit documentation for approval across multiple stakeholder groups within the agreed timeframe, demonstrating meticulous attention to detail.
• Foster collaboration and efficiency by maintaining clear and effective communication with team members and other individuals involved in the project.
• Effective diary and time management

Key skills

• Advanced Microsoft Word skills. PowerPoint skills would also be beneficial
• Strong attention to detail
• An understanding of the importance of brand
• Previous experience of technology driven document creation and management. Config or code level exposure to any of the following would be a plus MS Word, Excel and Power Point.
• Excellent interpersonal skills with the ability to work with a diverse range of internal and external stakeholders.
• Excellent organisational and administration skills
• Efficient and highly organised
• Pragmatic and confident with a ‘can do’ attitude
• Ability to manage multiple stakeholders in a fast-paced environment
• Ability to build relationships across the business
• Able to thrive in an ambiguous and dynamic environment.

Professional qualifications

• Educated to A-level (or equivalent)
• Minimum 5 GCSEs (or equivalent)

What do we offer in return?

Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our culture: People First

Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world

The focus on being a People First business has always been at the very heart of the Group; our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Diversity & Inclusion

At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

What do we offer in return?

A career that you define. At DUAL, we value diversity – there is no one DUAL type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at DUAL to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)