Senior Site Reliability Engineer

About Landbot

Operating in more than 40 countries, Landbot (the most powerful No-Code Chatbot Builder) offers a platform that helps companies to create unbeatable chatbot conversations in different channels: Web, WhatsApp, and Messenger.

With us, you will be working in a team of engineers, designers, PMs. A team with diverse and exciting backgrounds coordinated with agile methodologies No matter the location, we put fun at the heart of everything we do and set ambitious goals to push things forward.

While this is a remote position, we are currently only considering candidates between UTC-1 to UTC +2.

As a Senior Site Reliability Engineer, you'll:

• Develop Landbot's core infrastructure by implementing the DevOps culture.
• Design and build for the cloud.
• Help to maintain current systems and improve scalability and reliability.
• Manage the different databases.
• Build tools to manage our growing stack.
• Good knowledge of server configuration, operating systems, load balancing, and redundant cluster solutions.
• Troubleshoot, understand and automate away common issues.

Requirements

• 3-5 years experience in a similar position or as a full-time freelancer.*
• Show good working knowledge of Kubernetes and the entire container ecosystem.
• Experience with cloud platforms (GCP, AWS, Azure). Preferable experience in Google Cloud Platform.
• Good skill in shell scripting. Programming in Python or Go is a plus.
• Experience with infrastructure as a code tool, preferably Terraform.
• Knowledge of Helm.
• Experience with Observability, knowledge of OpenTelemetry is a plus
• Knowledge of GitOps.
• Experience in server configuration, Linux, databases management, networking configuration, and distributed systems.
• Good knowledge of CI/CD pipelines
• Ability to design and optimize cloud-based architectures for performance, scalability, availability, and cost-efficiency, with a strong focus on maintainability.
• Ability to drive decision-making and solution approaches through written formats, as well as document processes for a broad audience to reduce knowledge silos. Experience with RFC (Request for Comments) and ADR (Architectural Decision Record) formats is a plus.
• Strong organizational skills to handle incidents efficiently and document analysis or postmortems with the team.
• Ability to work effectively in paired/mob programming and asynchronous work environments.
• Proactive nature and autonomous
• Great problem-solving abilities.
• You are fluent in English.
• Eligibility to work in Spain or Freelance

Hiring Process

1️⃣ CV screening

2️⃣ Phone screen with HR & Hiring Manager

3️⃣ Technical take-home challenge

4️⃣ Team presentation of challenge results

5️⃣ CEO interview

**Benefits

• Hybrid culture: you can choose between a full remote or a beautiful office in Barcelona (or both!).
• Great company culture, we have a young, upbeat, and international work environment.
• Flexible schedule.
• Open vacation policy and flexible holidays so you can take time off when you need it.
• Training budget 📚 📖
• Ticket transport 🚋
• 🏖 25 days of paid vacation (23 regular days + December 24th & 31st ) 🏖
• Holiday on your birthday 🎂
• English & Spanish lessons 🇬🇧 🇪🇸
• Flex compensation with Cobee 💸💸 for employees residing in Spain.
• Team building activities 🎳🍻🍕
• Referral Bonus if you bring other talented people like you.