Telephony Developer

Questronix Corporation
Mid-level
Ortigas Center, 🇵🇭 Philippines
Software Developer
Technology
APIAspectEclipseHTMLJavaJavascriptJSPMicrosoftMicrosoft SQLNetBeansOraclePHPPostmanSQLTwilioVoiceXMLVXMLWebSphere
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Job Description

  • Responsible for handling developments for telephony system used by contact center.
  • Develop call flow scripts and assess user experience based on contact center requirement.
  • Technical support for call flow changes and initiatives
  • Oversees the preparation and planning of call flows and communication improvements.

Requirements

Qualifications

  • At least 2 years experience on coding and development on Voice Solutions
  • Has knowledge and background on call flow development
  • Programming Languages: Java VXML, Php, SQL, VoiceXML
  • Web Scripting: HTML, JSP, JavaScript
  • Database Systems: Oracle/ Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio or any contact center platform
  • Has knowledge on API integrations and development
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