Enterprise Infrastructure Engineer

For Linklaters Service Delivery Centre Warsaw, we are currently recruiting for the Enterprise Infrastructure Engineer role.

Your role

Enterprise Infrastructure underpins the firms desire to adopt an agile and cost-effective usage of underlying Enterprise infrastructure. Our infrastructure provides best-in-class foundations and enables our stakeholders to deliver enterprise solutions and services to the firm and our clients.

The Enterprise Infrastructure team within the wider Hosting Infrastructure team will focus upon operational day to day support, maintenance, service management and project deliverables within the following core technical solutions -

• Server Mgmt. - Microsoft SCCM, SCOM, Enterprise Windows Server mgmt.
• Identity Mgmt. - Microsoft Active Directory, Azure Entra & SSO.

Expectations of Role

• Responsible for day-to-day operational technical support of infrastructure solutions and ongoing maintenance and updates.
• Responsible and required to managed service requests, incidents and coordinate technical changes and technical response to reported outages.
• Demonstrate technical proficiency, analytical working practices and alignment to service delivery processes with alignment to ITIL best practice.
• Championing an evergreen, continuous improvement of technical solutions, adhering to our security and vulnerability response management.
• Input subject matter expert knowledge and experience, seeking to continuously improve service.
• Adhering to and develop our working practices and active knowledge sharing across the entire function.
• Capable of flexing approach as required from leading technical investigations to management and co-ordination of tasking and technical planning.
• Engagement and collaboration with third-party suppliers, ability to communicate to stakeholders at different levels.
• Working closely alongside Cloud Operations and Cloud Platform engineers to provide a seamless, harmonised service, supporting our stakeholders to delivery technology services.

Your experience

• Experience of operational technical support, at varying levels.
• Operational Infrastructure support; with at least 3 years’ experience.
• Technical experience and knowledge across following solutions –
  • Identity services, Active Directory, Azure Active Directory, SSO.
  • Windows Server OS, MS SCOM & SCCM, Certificate mgmt., Storage, and network infrastructure services.
  • Automation experience in - Powershell, Bash, Ansible, DevOps, ARM

What are we looking for

• Individual seeking to learn and extend their technical knowledge and impact.
• Supportive team player, capable of working within a globally diverse team and able to focus and work individually when required.
• Desire to constantly develop technical solutions to meet business, technical needs. Driving efficient, evergreen mindset and support processes.
• Actively seeks to share knowledge, educate and influence technical direction. A good communicator, able to engage with all levels and across teams.
• Flexible approach and able to cope with changing priorities, as well as work under pressure and remain calm in such situations.
• Clear thinking and tenacious in achieving goals; proactive in driving the progress to achieve those goals via self, team, and others.
• Attention to detail and clarity of presentation (options, issues).

Key relationships

In the Firm

All Technology teams such as the regional Technology teams, Architecture, End-User Device, and Project Management, and outside Technology such as Front of House, lawyers, and other business teams colleagues who are users of the technologies.

External

Third-party suppliers and the firm’s clients

Location

• Warsaw - we have hybrid working model with 2 days per week at the office

Linklaters and the Team

Linklaters are a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Key Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

Private medical care

Free in-house fitness centre

Finance

Life insurance

Lifestyle

Worldwide travel insurance for business and non-business travel

Benefit Multisport club card or subsidised travel card

Wide range of training opportunities

What sets us apart

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments
• We celebrate diversity, equity, and inclusion so our people can bring themselves to work
• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
• We invest in custom-fit career paths for our people in line with their talents and aspirations
• We provide agile working solutions to meet the changing needs of our people and our business
• We are committed to people first relationships based on mutual trust, respect, and appreciation
• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills:

Active Directory (AD), Enterprise Infrastructures, Microsoft Azure Active Directory (AD), SCCM Administration

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.