Client Consulting Analyst

What is Visa Consulting & Analytics

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

Typical projects may include:

• How does a financial institution increase market share in consumer credit cards?
• How should a credit card issuer use emerging technology to acquire the best customers?
• How does a financial institution grow their credit card portfolio while mitigating credit risk?
• How does a financial institution optimise their product offering?

Responsibilities

• Support the preparation of client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Prepare project materials including interview guides, data requirements, concepts, frameworks
• Collecting and analyse inputs such as client information, data, processes, policies, competitive and environmental information
• Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distil insights relevant to the client problem at hand
• Create, develop and maintain models, contribute to IP creation and standardised VCA offerings
• Continuously build knowledge, surface new insights, and contribute to thought leadership pieces
• Identify solutions and recommendations that address client objectives and result in performance improvement
• Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly

Role can be based in either Sydney or Melbourne. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Requirements

2-3 years of fulltime work experience after university graduation. The ideal candidate will be interested in the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be intellectually curious and data-driven, always seeking to understand and solve complex challenges. Contributing to strategic engagements and influencing client outcomes is a key motivation for you.

Desired qualifications include:

• Experience in professional services management consulting (e.g., Big 4) or an internal strategy function
• Experience in financial services (banking, payments, investments)
• Evidence of superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong undergraduate academic accomplishment
• Analytical and research skills including desktop research and stakeholder interviews to synthesise materials on a variety of topics.
• Strong detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
• Technical Skills including facility with the MS Office suite of products (primarily Excel, Word, and PowerPoint)

Ideally, you will also bring the following:

• Program/Project management skills including the ability to contribute to multiple projects running in parallel
• A passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
• Financial modelling experience, including scenario analysis, business case development, market sizing etc.
• Interest in developing presentation skills, building on strong oral and written capabilities

Additional information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.