Senior ServiceNow Developer

We are looking for an experienced Senior ServiceNow Developer with +6 years of hands-on development experience to join our team. The ideal candidate will be proficient in developing customized solutions within the ServiceNow platform and will play a key role in shaping our ServiceNow implementations, particularly in UIBuilder and Customer Service Management (CSM). This role demands technical expertise, creative problem-solving skills, and the ability to integrate ServiceNow with other applications seamlessly.

Requirements

• +6 Years of hands-on experience as a ServiceNow developer.
• Fluent English
• Proficiency in UIBuilder for building and customizing user interfaces.
• Proficiency in Customer Service Management (CSM) with experience managing multiple CSM instances.
• Conversant with HR Service Delivery (HRSD).
• Experience in portal development with Angular, HTML, and CSS.
• Strong JavaScript skills for advanced customization.
• Integration skills, including integrating ServiceNow with other applications using REST, SOAP, or other methods.
• Experience with ServiceNow APIs, including REST, SOAP, and MID server APIs.
• Ability to configure automated processes like workflows, business rules, scheduled jobs, and Flow Designer.
• Experience with Performance Analytics for data analysis and reporting.

Responsibilities

• Develop and maintain ServiceNow applications, ensuring optimal performance and functionality.
• Design and build custom user interfaces using UIBuilder.
• Manage and maintain multiple Customer Service Management (CSM) instances.
• Develop and configure portals using Angular, HTML, and CSS.
• Integrate ServiceNow with external applications using REST, SOAP, or other integration methods.
• Leverage ServiceNow APIs for application integration and development.
• Automate processes by configuring workflows, business rules, and scheduled jobs, including using Flow Designer.
• Monitor system performance and implement Performance Analytics to provide actionable insights.
• Collaborate with cross-functional teams to enhance and expand the ServiceNow platform.