Software Localization Engineer III

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Job Responsibilities:

The Software Localization Engineer III is responsible for technical production program architecture on multiple accounts, advanced localization engineering, problem-solving escalation, and supporting and assisting the development of junior engineers. Engineers have attention to detail, strong problem-solving skills, high motivation to learn and master new platforms, creativity, and the ability to adapt to fast changing situations. This role requires leading large enterprise projects.

These solutions are based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.

Program Design

• Carry out production analysis on new lines of business for new or existing clients

• Attend early sales and project planning meetings with client representatives, Welocalize business and project management owners

• Determine if the content to be localized can be fitted into an existing hybrid production program

• Determine against agreed criteria if the content to be localized is suitable for hybrid delivery

• Craft a production program overview for the new line of business in conjunction with business owners

• Efficiently organize the maintenance, update and development of the software applications (translation environment tools, and translation project management tools) that will enable our client to materialize this vision.

Program Implementation

• Define a detailed set of localization production steps in conjunction with the Welocalize hybrid model

• Inform offshore production and resource planners that a new production requirement is being prepared

• Where training content for any localization production step does not exist, create that training content

• Deliver localization production training to offshore and partner production teams

• Evolve a best practice approach to the creation, maintenance and delivery / distribution of localization production training

• Communicate technical knowledge and resolutions to translators, technical partners, and other members of the project team

• Manage Translation Memory setup and use localization tools standards for each client

• Troubleshoot — Solution of problems that arise in engineering process and compile and improve localized product until it meets quality standards

Program Support

• Commit to measurable cost savings brought about by efficiencies introduced by you

• Act as mentor and support to offshore production and strategic partner teams

• Craft a quality assurance element for each production program that will measure the quality of deliverables from offshore and partner teams

• Build a method of capturing and reporting quality metrics to the management team

• Measure and report pre-defined cost and savings metrics for the production team

• Develop expertise in agreed program and training development and distribution tools

• Be the escalation point for offshore and partner teams

• Provide the business with informed evaluation data for new localization tools and methodologies

• Develop, drive and manage engineering forums to share information, process, tools, etc.

• Support Project Managers / Functional Managers through projects, initiatives, load balancing, etc.

• Represent Welocalize within industry forums and conferences

QUALIFICATIONS AND REQUIRED SKILLS:

• 6+ years internalization engineering experience, 3 of which will have been spent in an Engineering Lead role

• Excellent communicator

• Excellent presentation and client facing skills

• Experienced report writer

• Ability to develop and deliver training material

• Takes business ownership for solution

• Good understanding of project budgeting and costing

Additional Job Description

Education and/or Experience Requirements

• College degree in related area and/or related experience in technology language or software internalization/localization.

• Must have demonstrated mastery in at least three of the following:

• .Net

• Java/Javascript

• Perl

• Visual C++

• Flash

• VBA

• XML/HTML/CSS

• DITA or similar single-source authoring environment

• Robohelp, Flare, or similar HAT

• Trados

• Passolo

• WorldServer

• SDL TMS

• GlobalSight

• Wordfast Pro/TranStudio

• OmegaT

• Rainbow/Okapi tools

• Version control systems (SVN, GitHub, similar)

Knowledge, Skills and Abilities Requirements

• Strong interpersonal skills: teamwork, able to learn new skills quickly, excellent written and verbal communication skills

• A good understanding of the overall software internalization business (outside of engineering) and business strategy

• Strong technical aptitude

• Solid experience managing external partners to scope, schedule, and budget constraints

• Good organization, prioritization and time management skills

• Understanding of programming/scripting languages and concepts

• Ability to multi-task

• Ability to delegate work

• Team player

• Excellent interpersonal skills in a culturally diverse environment

• Ability to clearly communicate detailed information both verbally and in a well written document

• Strong quality focus

• Ability to understand and troubleshoot development and build environments

• Understanding of character set encodings and conversion of encodings

• Ability to work independently as well as be an effective team member

• Analytical problem solving skills

• Solid experience of eLearning multimedia tools such as Flash, Adobe CC, Captivate, Storyline, Lectora

• Flexibility and ability to learn new technology

Additional Job Details: