P&C Insights Analyst

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

We are People Insights & Technology (PI&T). Our vision is to drive exponential impact through data-driven decisions, actionable insights, and people-centric technology.

As part of the People Insights Area of Practice (AoP), we collaborate to unlock the full potential of our people data and technology, informing Roche decisions with research-based insights.

The Opportunity

As an Insights Analyst, you'll contribute to:

Reporting & Data Analysis

• Demonstrates an understanding data analysis and insights generation
• Knowledge of Workday reporting and dashboarding solutions (Report writer & designer), or other HCM or ERP system

Customer Delivery & Centricity

• Has basic understanding of the business and functions within the organization and their needs
• Adheres to customer experience best practices and meets minimum requirements for customer feedback

Digital & Data Acumen

• Leverages digital tools for collaboration and co-creation.
• Embraces learning technologies to further development
• Applies a data-driven framework to define and diagnose the problem, analyze data and make actionable recommendations
• Acts as a data guardian, respecting data quality, governance and privacy

Specific Responsibilities & Scope

• Participates in the global Insights Analyst Community, collaborates within the AoP in their role, and contributes to innovation and continuous improvement efforts.

Who you are

• We are seeking an individual with a Bachelor's degree in a quantitative discipline, 2+ years of relevant experience, or equivalent combination.
• Proficiency in utilizing modern business intelligence (Qlik, Tableau, etc.)
• Basic knowledge of data preparation and querying methods
• Strong communication skills in English (written and spoken) are essential. Additional languages a plus, based on region/customer requirements.
• Stakeholder Management, Collaboration, Communication, Business Acumen, Agile Methodologies, Growth Mindset
• Travel - Minimized by leveraging virtual collaboration methods

Relocation benefits are not available for this job posting.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.

Roche is an Equal Opportunity Employer.