Senior Sales Engineer

About Us The unicorn company Arctic Wolf was founded in the USA in 2012 and is a leader in security operations in an exciting and fast-growing industry - cybersecurity. Our commitment to customer and employee satisfaction, combined with a stable track record characterised by doubling our sales and employee numbers for five consecutive years, have made us an industry leader. In April 2021, we decided to expand globally with the goal of providing companies worldwide with first-class protection. Arctic Wolf is therefore a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases. The Arctic Wolf® Platform delivers automated threat detection and response at scale and empowers organisations of any size to stand up world-class security operations with the push of a button.

Our mission is simple! End Cyber Risk

Position Overview and Objective

The Sales Engineer is the technical backbone of the sales organisation and works

alongside sales representatives to evangelise, propose, and demonstrate business

value to customers and partners throughout the sales process.

Primary Responsibilities and Duties

Provide technical expertise in the form of presentations, demos, and dialog that

educates and drives the Arctic Wolf value proposition for prospective Commercial

customers.

Be an active participant in discovery conversations with prospective customers to

understand their needs and validate alignment with Arctic Wolf solutions.

Thoroughly understand and document customer environments including security

tooling, network design, authentication, and cloud services.

Effectively demonstrate key differentiators by understanding the competitive landscape.

Participate in activities that drive growth within the territory including webinars, channel

enablement, and field marketing events.

Mentor new hires in a variety of domains including technical knowledge transfer, demo

and presentation best practices, and sales processes.

Help foster a culture of knowledge sharing by taking lead and being a highly active

participant in communication channels such as Slack, team meetings, and broader

enablement efforts.

Volunteer for and execute upon company or team-wide initiatives such as process

improvement, training, content creation, etc

Key Skills

The role is a fully remote position however, with the successful individual being located in London

In depth knowledge of infrastructure components including Networking, Identity

Management, Cloud Services, Virtualisation and OS Windows/Linux/Mac.

Technical understanding of security tools and strategies. E.g., security frameworks,

security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc.

Ability to articulate and demonstrate the business application and value of the Arctic

Wolf technology to all audiences, ranging from technical to executive-level decision

makers.

Excellent written, verbal, presentation, time management, and attention to detail.

Understanding of the entire sales process from qualification to closure through the

channel partner experience, with the ability to manage via SFDC and other tools

Business Application Experience (e.g., Salesforce, M365/Office).

Ability to publicly speak on behalf of Arctic Wolf in larger forums like trade shows,

webinars, channel enablement sessions.

Experience in modern application deployment technologies including container and

cloud based models.

Key Competencies

Drive for Results

Communication

Problem Solving

Minimum Qualifications

Minimum of 5 years in a customer-facing role as a sales engineer or 10 years in a

consulting role focused on security solutions.

Minimum of 5 years in a role that has experience working with the channel/partner

community or worked for a channel/partner

Minimum of 5 years supporting, delivering, or designing enterprise IT systems, security

focused systems desired

Has built long term relationships with local channel and alliance partner resources.

Preferred Qualifications

CISSP, GCIH, CISA, CISM or other security focused certification(s)

3 years supporting, delivering, or designing enterprise IT systems with a security focus

Demonstrated overachievement consistently in previous sales engineering role(s).

Why Arctic Wolf?

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We offer all wolves a compelling compensation and benefits packages, including 28 days per year annual leave, 8 bank holidays, paid time off to volunteer together with a comprehensive private medical and life insurance, pension, and company equity shares. Also, we want to ensure all employees to have a good work-life balance offering a robust Employee Assistance Programme, professional career progression and so much more! Come join the Pack during this exciting time of rapid growth where every employee makes a difference, and their contributions are recognised and rewarded.