Sales Engineer

Job Title:

Sales Engineer

About Trellix:

Trellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform’s open architecture and broadest set of native security controls across endpoint, email, network, cloud, and data security integrates with over 500 third-party tools to create multi-vector, multi-vendor event correlation and context to speed up investigations. The Trellix Advanced Research Center provides an additional layer of protection by continuously informing the platform on the latest threat actor TTPs (techniques, tactics, and procedures) and recommendations from millions of global sensors. Trellix and an extensive partner ecosystem accelerate technology innovation and empower over 40,000 business and government customers to build confidence in the protection and resilience of their operations. Learn more at Trellix.com.

Role Overview:

Sales Engineer Trellix XDR

The Trellix Sales Engineer is a customer-focused, highly technical sales professional who provides support and guidance to prospective and current customers, while collaborating with Sales Managers and partner organizations to recommend and develop appropriate Security-focused solution offerings.

The SE acts in a consultative fashion and is looked to as an expert in the IT Security field by the account team, channel partners and customers.

About the role;

• You'll articulate the benefits of Trellix products for both technical and non-technical audiences. Research the technical requirements of an opportunity to scope and architect a solution that meets the customer’s needs.
• Conduct Proof of Value engagements on Sales opportunities. This includes installation and configuration of Trellix solutions, training individuals on the use of Trellix solutions.
• Act as an interface between the Sales organization and technical staff to resolve outstanding issues.
• Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering.
• Work closely with customers to grow and expand the implementation/integration of Trellix products.
• Understand the customer’s business drivers and how to map these to a Trellix solution that meets both their needs and budget.
• Build-up and maintain relationships with customers, partners and industry leaders.
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.

About you:

• You have an ability to form relationships at various levels.
• You are customer focussed.
• You are energized by working in regional teams.
• Excellent knowledge and experience with a wide variety of IT technologies and security solutions.
• You are passionate about IT security.
• Understanding of SOC operations is a Pre.
• Pre-Sales experience in the computer networking or security space is a Pre.

Additional desirable skills and attributes;

• The ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stakeholders and team members.
• Exceptional written and oral communication skills. The ability to understand and articulate both the business benefits (value proposition) and technical advantages of Trellix products and solutions.
• Understand and be conversant about Trellix competitors, their solutions, strengths, weaknesses, opportunities, and threats.
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.