IT Solution Engineer - Workplace Collaboration

Job Description

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

The core purpose of the IT Solution Engineer - WorkPlace Collaboration is the technical build resource for Aurecon IT’s WorkPlace domain. This role works with project teams, Operational teams and in conjunction with the Domain Architect – WorkPlace to provide guidance, provisioning and the configuration of enterprise infrastructure and business services to realise project and strategic outcomes.

Here are the key things you will do to ‘bring ideas to life’.

• Perform build and configuration activities relating to project initiatives within the Workplace domain.
• Identify best practice technical standards, practices and policies to support the delivery of a robust and fit for purpose solutions to support the projects and initiatives.
• Contribute to the development of High-Level Designs (HLDs) & Detailed Level Designs (DLD) for project initiatives.
• Provide input to domain strategies and roadmaps by providing insights from the deployment of technologies in real world scenarios leveraging practical experience.
• Develop and maintain comprehensive and accurate documentation in relation to technical standards and services across the group.
• Serve as a final point of internal escalation for IT Operations Team relating to Priority 1 incidents
• Perform knowledge transfer and transition of project solutions to IT Operations Team.
• Liaise with the assigned Solution Architect to define and develop solution architecture for a project initiative
• Collaborate with the project team and Solution Architect to achieve an endorsement for the proposed design.
• Build and configure the solution in line with the agreed design, ensuring that any deviations to the solution are communicated and agreed with the Solution Architect.
• Identify best practice technical standards, practices and policies to support the delivery of a robust and fit for purpose solutions to support the projects and initiatives.
• Keep abreast of industry best practices and emerging technology trends
• Maintain relevant technical qualifications relating to the technologies contained within the WorkPlace domain.

What can you bring to the team?

Firstly, strong sense of initiation, responsibility, ownership, excellent attention to detail, flexibility and adaptability to varying request. Demonstrates ability to build strong relationships, strong planning and organisational skills. You will also need clear understanding of confidentiality and attention to detail to produce work with a high level of accuracy are required due to the sensitive nature of the work.

• Strong technical skillset relating to collaboration technologies outlined abov
• High level understanding of project management frameworks
• Demonstrated SFIA capability in line with requirements listed below.
• Strong conceptual and strategic thinking, problem solving, technical, and analytical skills
• Strong stakeholder management and communication skills.
• Demonstrated success working collaboratively in cross functional teams producing quality outcomes.
• Relevant certifications (e.g. ITIL, Cobit, MCSE, CCNA, etc.)

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!