Presales Engineer

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.

Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.

Position Description: #LI-AG1

The Pre-Sales Engineer will provide technical direction in support of sales activities. This person is a customer-focused technical professional who provides high-level pre­sales support and guidance to customers and collaborates with Sales Executives to recommend and develop appropriate customer solution offerings. The Pre-Sales Engineer acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. The Pre-Sales Engineer will be one of the key technical points of contact for the sales organization. The ideal candidate will have a strong technical background and strong business sense as well as the ability to clearly communicate and present to clients.

Job Responsibilities:

• This is a consultative pre-sales role where you will be working with the sales teams to present and demonstrate advanced product features and benefits and future product direction to customers and partners
• Conduct detailed customer requirements gathering, discovery and analysis
• Create and maintain customer facing demonstrations leveraging our products
• Refine and research technical requirements of the opportunity
• Propose and design technical solutions which include creative prototypes and proof of concept
• Act as an interface between the Sales organization and technical staff for product management and development
• Work closely with ABBYY Product Teams on customer requirements and new product direction
• Work closely with customers in the architectural design and implementation/integration of ABBYY products
• Deliver workshops to customers remotely or in person
• Promote new and innovative approaches to addressing business challenges and problems
• Promote best practices for the implementation of ABBYY products
• Maintain a broad level of knowledge of industry trends and how ABBYY products add value
• Set and manage expectations with senior stakeholders and team members
• Respond to technical, security and functionality related RFP questions
• Perform other duties and projects as assigned

Job Requirements:

• BS in Computer Science or equivalent major
• Experience in a B2B environment in a Sales Engineer role in information technology and software design
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of ABBYY products and solutions
• Demonstrated ability to make and take responsibility for decisions on major technical issues
• Excellent negotiation and problem-solving skills
• The ability to collaborate extensively within a team environment
• Experience managing complex projects - must have ability to take charge of projects and drive results
• Resilience and ability to manage stressful situations effectively while managing several tasks
• Technical knowledge of current SaaS offerings and AI technologies in the marketplace
• Competence with testing, API calls, scripting, and data mapping tools and procedures

Location:

• East Coast, US. Flexible for a qualified candidate. No relocation assistance is available for this role.

Travel:

• This position requires up to 20% travel.

Salary Range:

• The anticipated base salary range for this position is between $90,000 and $110,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Here are some of our local benefits:

• Comprehensive Medical, Dental, and Vision Insurance
• 100% Employer-Paid Medical Plan (Employee-Only Option)
• 401(k) with up to 4% Employer Match
• Three Weeks Paid Time Off (Increases with Tenure)
• 13 Paid Holidays Annually, Plus Floating Days
• Gym Membership Subsidy
• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options
• Employee Assistance Program (EAP)
• Pet Insurance
• College Savings Plan
• Travel Assistance

At ABBYY you will:

Love how you work

• We provide remote and hybrid working options to fit all lifestyles.
• We use flexible hours across most of our teams to allow you to find your own definition of balance.
• Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
• To ensure your family is cared for, we offer paid parental leave in all our locations.

Love whom you work with

• We are a global team of 800+ colleagues, spread across 15 countries on four continents.
• With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world.
• Innovation and excellence run through our veins.
• Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
• We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.

Love what you work on

• We are a company with more than 30 years of experience in the technology market.
• Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio.
• ABBYY has modernized the way companies leverage their data in documents by creating the first low-code/no-code Intelligent Document Processing platform.
• Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a Marketplace built with AI, can transform any document in any process.
• Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

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ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website. ​