Analyst, Product Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

CIBC’s Global Markets business focuses on delivering expert financial and economic analysis and savvy deal-making capabilities to clients in Canada and around the world. The Global Markets team supports fixed income, foreign exchange, commodities, derivatives, equities, and growth markets and is focused on building a strong, innovative relationship-oriented bank.

Within CIBC Global Markets, the Alternate Solutions Group (ASG) was launched in 2013 with a mandate to develop innovative and creative technology-driven capital markets solutions. This group is an unconventional capital markets organization that combines the innovative spirit and agility of a FinTech startup with the financial strength and strong governance protocol of a major financial institution. ASG has been recognized as a global leader in providing disruptive technological capital markets solutions in several product areas including Cross Border Payments, Dynamic Currency Conversion, Multi-currency pre-paid cards, Foreign Cash & Precious Metals Online and white labeling thereof. ASG’s client base stretches from some of the largest banks in the world, to corporates to CIBC’s retail clients.

We are hiring an analyst, bilingual English & Spanish, to support our FX cross-border business, including Dynamic Currency Conversion (DCC) on ATMs, Point of Sale (POS) and eCommerce. The analyst will work in our Latin America (LATAM) providing analytical and operational support to our clients in the region.

DCC is a service enabled on ATMs and POS terminals that allows foreign cardholders to pay for their purchases in their home currency. This optional service provides foreign cardholders with the transparency of knowing exactly how much they will be charged. Since its inception, the DCC product team has established partnerships with over 30 financial institutions to enable this white label solution on over 100,000 ATMs worldwide.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How You'll Succeed

We are looking for energetic individuals with an entrepreneurial spirit to help build our cross-border FX business. You will work in a fast-paced environment as part of a dynamic, hard-working, execution-focused product team.

• Leveraging Analytical Skills - Identify, analyze, and interpret patterns in complex data sets and make recommendations for growth opportunities and business initiatives. Continuously monitor, track and evaluate client performance, including routine reporting. Conduct extensive quantitative research to identify and analyze industry trends and opportunities.
• Supporting our Client Relationships - Work with associates and directors to investigate, analyze and resolve issues impacting our clients. Regularly meet with customers (in English and Spanish) to review product performance, technical projects, and value-added initiatives.
• Supporting our Sales Pipeline - Work closely with the distribution team to support the sales cycle by creating customer-facing presentations, analysis, and ad hoc product expertise.
• Enhancing our Product and Processes - Seek concrete and practical ways to improve our product and overall value proposition to our clients. Understand and review our processes, identify areas for improvement, and propose and implement solutions to increase productivity.

Who You Are

• You have completed an undergraduate university degree in business, STEM (Science, Technology, Engineering or Mathematics) or related field, MBA is an asset.
• You have 1-3+ years of professional experience in a fast-paced, results oriented environment. Previous consulting, capital markets, or product management experience in payments and foreign exchange is an asset.
• You have robust analytical and technical skills. You have advanced Microsoft Excel and Power BI skills which you use to analyze complex data sets and perform detailed quantitative analyses. You also have robust mathematical and critical thinking skills.
• You have excellent communication and presentation skills. Exceptional communication and persuasion skills in English and Spanish (native proficiency) is required. You are comfortable presenting analyses and recommendations to senior executives in both languages. Effective at creating professional client-facing material including RFPs, pitchbooks and presentation decks on Microsoft PowerPoint.
• You are motivated by collective success. You can work autonomously with limited direction while being team player.
• You are goal oriented. You are motivated by the desire to build a thriving new business, in a fast-paced and competitive environment, with aggressive targets.
• You act like an owner. Capable of working with limited information, ambiguity and making reasonable assumptions.
• You're fluent in English & Spanish (native proficiency).
• Values matter to you . You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Direction, Client Service, Communication, Customer Relationship Management (CRM), Data Analysis, Equity Derivatives, Global Market, Interest Rate Derivatives, Market Analysis, Market Trading