Business Operations Analyst Intern

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

About the role 🖥️

We are seeking a dynamic and performance-oriented individual to join our team as the Business Consultant for our Operations team.

You will play a pivotal role in animating performance. You will work collaboratively with cross-functional teams to ensure the right visibility on our Key Performance Metrics Using data analytics, you will support decision-making for our operations, working hand in hand with the global and regional teams to do so.

What you’ll be doing 👜

• PERFORMANCE MONITORING

• You will be monitoring various KPIs (Customer satisfaction, leadtime, etc.) across Operations organization to drive Operations Performance.

• You will provide visibility and inform your stakeholders on KPIs variation to enable data driven decision making.

• You will build monitoring tools to ensure your stakeholders have the right level of visibility on their KPIs.

• You will directly lead and own the animation of some specific KPIs including identifying ways of improvement, coordinating different stakeholders during weekly and monthly meetings, and conducting deep data driven analysis.

• BUSINESS ANALYTICS

• You will provide deep analysis and business cases on several Operations topics.

• You will help OPS business units to identify needs and problematics, scope action plans, estimate their impacts and monitor them.

• You will be in constant interaction with your business partners.

Who you are ⭐

• Currently doing a Master's degree in Business, Engineering, Economics or related field.
• Strong analytical skills, eye for details, structured, fast learner, organized, motivated by startup mindset (transversal and wide range of topics, fast-paced environment).
• Eager to learn and enthusiastic, you enjoy working as a team-player in a multicultural setting.
• Proficiency in Excel is a must.
• SQL knowledge and data visualization tools such as Tableau are a plus.
• Fluent oral and written communication skills in English and French.
• Interest and knowledge about Fashion / Luxury / E-commerce / Sustainability.

What we offer 🎁

A meaningful job with an impact on the way people consume fashion and promote sustainability

The opportunity to do career-defining work in a fast-growing French-born scale up

The possibility to work as part of a globally diverse team with more than 50 nationalities

Two days to help Project - reinforcing your activist journey and volunteer for an association

Significant investment in your learning and growth

Competitive compensation and benefits package

As full member of our entrepreneurial project, you will be eligible to free shares

Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!

Vestiaire Collective is an equal opportunities employer