Systems Engineer

Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold’s products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is categorized in three segments: Enterprise, Professional and Commercial. Marigold provides the most comprehensive set of use cases for Marketers at any level. Headquartered in Nashville, TN, Marigold has offices globally across the United States, Europe, Australia, New Zealand, Malaysia, India, South America and Central America, as well as in Japan.

We’re seeking a highly skilled systems engineer who has the business knowledge and technical expertise to implement strategies, evaluate products, and build upon an infrastructure that supports the changing needs of our company. In this role, the systems engineer will design, develop and integrate complex work systems for every stage of a lifecycle. The ideal candidate will be able to reliably deliver mission-critical infrastructure with an eye toward accessibility, optimization and security.

Objectives of this role

• Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance
• Implement and maintain strategies for backup, security, and redundancy
• Identify potential issues and implement solutions proactively
• Craft custom scripts that reduce the need for human interaction
• Enable faster and smarter business processes and develop meaningful analytics
• Engage regularly with upper management, providing reports on project status, activities, and achievements

Responsibilities

• Communicate regularly with the team/management to identify what they want to accomplish with a system
• Standardize and automate processes using scripting technology
• Install and configure operating systems, software, and hardware components, and leverage IT staff for routine tasks by clearly documenting design, maintenance, and support procedures
• Test software routinely for bugs, redundancies, and security issues
• Conduct high-level root-cause analysis of service interruptions and establish preventive measures

Required skills and qualifications

Experience with or knowledge of programming languages and operating systems, current equipment and technologies, system performance-monitoring tools, active directories and cloud technologies.

• Experience with Okta, O365, Azure, MDM solutions (Vmware Airwatch and Mosyle), VDI, Google Workspace, GAM and Powershell.
• Expertise in creating, analyzing, and repairing large-scale distributed systems

Preferred skills and qualifications
• Bachelor’s degree (or equivalent) in technology or computer science
• Professional certification