Investigator

The position of Investigator, Consumer Protection is a new position in the Law Department’s Affirmative & Special Litigation Unit. The person selected for this position will be responsible for conducting investigations into potential violations of the City’s recently passed Consumer Protection Ordinance, Bill No. 24011800. This position presents an exciting and unique opportunity to use a new legal tool that allows the City to protect its residents from scams and fraud through civil enforcement actions. Familiarity or experience with consumer protection and similar laws is preferred but not required.

The Investigator, Consumer Protection position requires critical thinking, attention to detail, and the ability to process complex facts and circumstances.

All Unit members are expected to work collaboratively with other Unit and Law Department colleagues on all matters in a manner that reflects the Law Department’s focus on fostering and maintaining a collegial, inclusive, and professional environment that values all forms of diversity.

Essential Functions

In addition to the Position Summary, responsibilities may include, but are not limited to:

• Determining the priority/scope of investigations.
• Conducting factual research related to potential violations of the City’s Consumer Protection Ordinance.
• Interviewing witnesses to obtain information, evidence and admissions or leads.
• Evaluating information to determine credibility and reliability.
• Preparing detailed draft and final reports of investigations setting forth allegations, findings, evidence and recommendations.
• Participating in meetings with clients, stakeholders, and opposing counsel.
• Appearing in court and at administrative proceedings as a government witness to present testimony and evidence.
• Fostering and maintaining a collegial, inclusive, and professional environment that values all forms of diversity.

Competencies, Knowledge, Skills and Abilities

• Knowledge of investigative and interviewing methods and techniques.
• Ability to efficiently handle multiple cases and projects, uses resources effectively and efficiently.
• Ability to analyze large amounts of information, determine relevant facts, and propose viable solutions.
• Ability to use rigorous logic and methods to solve difficult problems, probe all fruitful sources for answers, see hidden problems, and provide excellent analysis.
• Ability to communicate information and ideas in writing so others will understand.
• Ability to relate well to all kinds of people, uses diplomacy and tact, builds constructive relationships.
• Ability to foster and maintain a collegial, inclusive, and professional work environment.
• Ability to use common computer software such as MS Office, Word, and/or PowerPoint.
• Excellent judgment and critical thinking in high-pressure situations.
• Excellent time management skills.
• Strong commitment to diversity, equity, and inclusion.
• Strong interpersonal skills, including the ability to work on teams and collaborate with colleagues and clients.

Requirements

• Completion of a bachelor's degree program at an accredited college or university
• Candidates should have a minimum of 2 years of relevant investigations experience.

Additional information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $59,834 to $74,488 – Commensurate with education and experience

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: [http://www.phila.gov/humanrelations/Pages/default.aspx>