Business Analyst - Deputy Manager - Merchant Onboarding

Role - Business Analyst - Deputy Manager - Merchant Onboarding

Experience - 2 - 5 Years

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

About the team: The Merchant Onboarding Product team focuses on enabling merchants to onboard, provide KYC documents and easily adopt various financial services provided by PaytmOur team builds platforms that enable our service agents to efficiently acquire and service new and existing merchantsWe provide a business platform (Paytm for Business) to merchants to seamlessly perform update their KYC profile attributesWe own a common technology platform and build tools that are used by various personas onboarding throughout the company

About the Role: Business analyst focuses on data, root cause analysis and dashboarding / reporting to help investigate and analyze product metrics, provide insights, and drive recommendations to improve performance.

**Expectations/ Requirements:**We are seeking a skilled and detail-oriented Business/Data Analyst to join our team.The Analyst will be expected to Proactively engage with product managers, business stakeholders, and tech team/support to comprehend data requirementsConduct exploratory data analysis of business processes and ad-hoc data analysis to provide data-driven recommendations and insightsDevelop and maintain data visualizations, and create and maintain dashboards and reportsIdentify areas for improvement to ensure data quality and develop strategies to enhance efficiency and productivityThe ideal candidate will possess strong analytical and critical thinking skills, excellent communication abilities, and a deep understanding of business operations and IT systems.

Key Skills Required:1.Ideally have 2+ years experience working on data analytics and business intelligence.2. Hands-on working skill of SQL, Excel and one dashboarding tool is a must3. Python / R is good to have (Not a deal breaker)

Why join us?

· A collaborative output driven program that brings cohesiveness across businesses through technology

· Improve the average revenue per use by increasing the cross-sell opportunities

· A solid 360 feedback from your peer teams on your support of their goals

· Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it.

India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!