Product Owner

We are seeking a highly motivated and experienced Product Owner to join our dynamic team. As a Product Owner at eVisit, you will play a critical role in developing and delivering innovative virtual care solutions that address the unique challenges faced by healthcare providers and patients. You will collaborate closely with cross-functional teams to drive product development and ensure that our solutions meet the needs of our users and the market.

Key Responsibilities:

• Work with Product Managers to define and prioritize product features and enhancements based on market research, user feedback, and business goals.
• Manage and communicate product requirements, user stories, and acceptance criteria to the development team, and maintain related documentation.
• Help lead sprint planning meetings with engineering, ensuring the right tickets get prioritized.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to drive product development from concept to launch.
• Own sprint and release deliverables by testing and validating deliverables meet product user experience and user interface expectations.
• Conduct market research and competitive analysis to identify opportunities and trends in the healthcare industry.
• Define and track key product metrics and use data-driven insights to optimize product performance.
• Work closely with stakeholders to gather feedback and ensure alignment with the product vision.
• Stay informed about industry regulations and best practices to ensure product compliance and quality.
• Perform product, process, and customer workflow analyses

Requirements

• Excellent Communication and Collaboration Skills:
  • Must possess and demonstrate strong verbal and written communication skills, as well as emotional intelligence.
  • Practice humble, productive collaboration, driving towards the best solution possible, understanding when and how to effectively compromise.
  • Understand how to “negotiate” with engineering constraints and iterate on a solution
  • Collaborate with product managers and stakeholders to define product vision, goals, and user needs.
  • Proactive management and communication of projects
• 2+ years working with product and engineering organizations at SaaS companies.
• Good understanding of healthcare processes, healthcare IT, clinical workflows, and regulatory requirements.
• Familiarity with Agile/Scrum processes and the skills to lead these processes effectively
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, especially the ability to lead and influence a cross-functional team.
• Detail-oriented with excellent organizational skills.
• Clinical experience especially with EHRs is a significant plus.

Software Tool Proficiency

To effectively execute this role, you should have a strong exposure to and familiarity with the following tools:

• Ticket management system: Jira, ClickUp or similar

• Whiteboard Collaboration Tools: Lucid, FigJam, Miro (or similar)

• Design & Prototyping Software: Figma (or experience with similar tools like, ProtoPie, Framer, Adobe XD, etc.)

• Design Systems: Figma Design System, Storybook, or similar

• [Strongly Preferred] Research Tools: Maze, Userzoom, Optimal Workshop (or similar)

Nice to have:

• Bachelor's degree in a related field (e.g., healthcare, business, technology).
• Experience working remotely at a tech startup
• Experience with data analysis tools, especially Tableau
• Experience creating user flows and journey maps.
• Experience conducting usability tests to gather user feedback and refine designs.
• Degree or certificate in design, user experience, human-computer interaction, or a related field.

Benefits

• Remote work, occasional travel may be required
• Competitive salary and options based on experience
• 401k match
• Medical insurance
• Company-contribution to HSA
• Dental, Vision, Supplemental Insurance Plans
• Company-paid Long Term Disability
• Generous time off plus 10 paid national holidays
• Flexible work schedule
• Excellent opportunity for professional growth