QA Engineer

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.

• Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month.
• Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.
• A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions.

We in the Insights Team are responsible for SMS Categorization, Fraud detection and other Smart SMS features within the Truecaller app. The OTP & bank notifications and bill & travel reminder alerts are some examples of the Smart SMS features. The team has developed a patented offline text parser that powers all these features and is also exploring cutting-edge technologies like LLM to enhance the Smart SMS features. The team’s mission is to become the World’s most loved and trusted SMS app which is aligned with Truecaller’s vision to make communication safe and efficient. Smart SMS is used by over 90M users every day.

As a QA Engineer, you will play a key role in assuring and improving our product quality, ensuring that we give our users a world-class experience. Your responsibilities include taking ownership of planning and maintaining our testing processes and structures, as well as leading the test automation activities in your team. You will be part of a cross-functional team and work closely with the whole development team, fellow Test Engineers, and Product Owners.

What you bring in:

• 3-4 years of experience
• Experience with Issue & Project Tracking Software - JIRA
• Experience in tools like Postman, Charles Proxy, Firebase, crashlytics, or similar.
• Experience in primarily on mobile testing(Android, Automation) with web testing as a plus
• Knowledge of ADB Commands
• Automated Testing: Develop and maintain automated test scripts and frameworks to ensure high-quality mobile application releases. Ensure automation coverage and scalability.
• Performance Testing: Execute performance testing to identify bottlenecks and optimize system performance, mainly for Mobile applications.
• Experience in testing in a medium or large-scale agile software development environment
• Strong technical and troubleshooting skills
• Programming experience to be able to identify causes of problems in the code base and communicate efficiently with developers
• Proven experience in automating tests for Android applications using tools like Appium with Java, Maven, and TestNG.
• Basic SQL knowledge
• Familiarity with mobile testing across different Android devices, screen sizes, and operating system versions.

The impact you will create:

• Develop test strategies for user stories
• Create and document test cases and product flow
• Solid coding skills in programming languages for developing and maintaining test automation frameworks.
• Identify test activities and test dependencies that span across the backend and frontend domain to ensure the end-to-end quality.
• Coordinate/coach the developer’s participation in the team's test activities.
• Be the gatekeeper for all team deliverables agreed quality levels to ensure that acceptance criteria and definition of done are met before a task is closed.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with development teams, product managers, and other stakeholders.
• Experience integrating automated tests into CI/CD pipelines using tools like GitHub Actions or Jenkins, enabling continuous testing.

It would be great if you also have:

• Exposure to mobile performance testing tools like JMeter or Google’s Firebase Performance Monitoring to identify performance bottlenecks.
• Experience in querying databases and verifying backend data using SQL or similar query languages.
• Experience using Android profiling tools such as Android Profiler, Systrace or any other tools to identify performance issues.
• Understanding app distribution processes via Google Play Store, Firebase remote config or similar platforms for beta testing and release management.
• Basic understanding of testing apps that use machine learning models for tasks such as message classification or recommendation systems.

Life at Truecaller - Behind the code:[https://www.instagram.com/lifeattruecaller/>

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

This position is based in Bangalore, India.

We only accept applications in English.

What we offer:

• A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment.
• A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance.
• Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges.
• Office life: Enjoy your days with breakfast, lunch and a wide range of yummy snacks and beverages, and have fun at our playroom! As well, exciting company parties and team activities such as Lab days, Running team, Geek lunch!

Come as you are:

Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.