Quality Assurance Engineer

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Quality Assurance Engineer who will be a key driver to make this happen.

Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.

The QA engineer will have experience with testing web-based user interfaces (UIs), application program interfaces (APIs), and testing data integrity including testing files and performing database validations. This position will involve creating and executing end-to-end manual test scripts and the creation and maintaining of realistic test data. The candidate will need the ability to understand complex systems and data both from the user perspective and technology perspective and independently investigate problems. Additionally, they will be expected to become a Subject Matter Expert (SME) on the system that they are testing. The ideal candidate is one that is passionate about quality and is looking to work for a company that puts quality first.

Responsibilities:

• Work closely with the leadership team on a large, complex program involving numerous, integrated software products

• Document and maintain detailed test plans and test specifications for functional, smoke and regression testing

• Troubleshoot potential defects independently prior to escalating to developers

• Ensure the overall quality of all aspects of a complex software system, including data, APIs, and web application

• Identify gaps in test approach, strategize on a plan to fill the gaps, and then execute that plan

• Practice TDD within the application development team

• Participate actively in SCRUM ceremonies and planning meetings

• Work with IT Developers to improve automated testing where possible

• Create and manage defects through the product life cycle

• Generate test reports and traceability metrics

• Translate high-level business requirements into test scenarios

• Work closely with engineering teams to discuss risk and risk mitigation

• Help shape the overall QA process through the application of best practices and new approaches to testing workflows

Tools & Technology:

• TestRail

• Docker

• Airflow

• JAWS

• Git

Basic Requirements:

• 3+ years of experience in a software testing role and a Bachelor's degree (Computer Science strongly preferred) or a Master's degree with a minimum of 2 years experience

• Must have resided in the United States 3 of the last 5 years.

• Must be able to obtain and maintain a Public Trust clearance

• Must reside in the US, be authorized to work in the US, and work must be performed in the US

Preferred Qualifications:

• Experience working in the healthcare industry

• Federal Government contracting work experience

• Prior experience working remotely full-time

• Web Accessibility (508) experience and experience with the JAWS accessibility tool

• Experience in microservices based Architecture and messaging protocols

• JavaScript, C#, or JAVA programming experience

Professional Skills:

• Flexible and willing to accept a change in priorities as necessary

• Hands-on experience with different types of testing (Functional, Regression, Smoke, 508/Accessibility, etc.)

• Knowledge of SQL/NoSQL database concepts and experience testing ETLs is preferred

• Hands-on experience testing and debugging web-based software including use of in-browser development tools

• Hands-on experience with API testing tools such as Postman, Insomnia or Paw

• Solid understanding of Software Configuration Management concepts and methodologies

• Experience with Agile development methodologies and tools (JIRA/Confluence)

• Strong critical thinking, attention to detail, problem solving and analytical skills

• Strong oral and written communication skills

• Ability to work independently on a fully remote basis and seek ways to improve overall team quality

Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

#DMX-HES

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$63,511.00 - $107,968.00Nationwide Remote Office (US99)