End User Support Senior Engineer

Job Description:

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals
· Knowledgeable and experienced in supporting Microsoft windows & office suite
· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices and policies
· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
· Analytical and problem-solving abilities with keen attention to detail
· Strong customer service orientation
· Strong verbal and written communication skills in local language and proficient in English (verbal & written)

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.