Senior IT Business Analyst

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

In this role, a typical day will include:

• Advocate and establish standardized design and development processes to enable time/cost savings and revenue improving solutions’ delivery by driving functional and process standardization across supported sites/locations
• Perform scoping, fit-gap workshops for projects/enhancements, propose solutions for key gaps, provide effort estimations and alignment with business teams/relevant stakeholders
• Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars
• Innovate and propose project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholder
• Liaise with other IT domains or teams (external - ERP, Infrastructure, Site IT or internal - development, project management) to align on high level functional solution
• Ensure the overall user experience is taken into account when designing and deploying new solutions and services
• Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...)
• Support super user training
• Support operations support team escalation path
• Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope

WHAT YOU’LL BRING TO ALCON:

• 5 – 7 years Logistics experience or Supply Chain application (DLx, Manhattan and/or HighJump (WMS) and TMS will be a plus) operational or implementation support in an international environment or in business consultancy
• Experience in interfacing third party logistic providers (3PL) warehouse management / warehouse control systems with SAP ECC is an advantage
• Experience in implementing and supporting warehouse automation capabilities (AutoStore) is preferred
• Proven Experience leading/supporting processes with desire for simplification and standardization, detailed process analysis and design, system architecture, technology standards, CSV, GXP and SOX requirements, knowledge of Supply Chain practices or Application implementation practices and procedures
• Able to conceptualize and articulate a solution within the existing framework of functionality and future needs of the business
• Knowledge of Agile, DevOps and Waterfall methodologies and adherence to these methodologies
• Able to multi-task and meeting multiple deadlines in a fast paced environment
• Positive attitude and strong work ethic, a team player
• Strong verbal and written communication skills, with an ability to communicate with all levels of the organization
• The ability to read, write, understand and fluently communicate in English.
• Flexibility to adapt to changing priorities in a positive and timely manner

HOW YOU CAN THRIVE AT ALCON:

• A competitive salary package with fixed salary, bonus, pension, group and health insurance, mealvouchers, ecovouchers, home office allowance, internet allowance,…
• A flexible work environment with competent and committed colleagues. We enjoy working together in a good and respectful manner, and we celebrate our common successes
• Training on systems and products
• Hybrid model (balance between presence in the office and working from home)

Alcon Careers

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You are applying to be part of the Alcon Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV or resume.