Account Manager

THE ROLE

We are looking for someone who is comfortable being the primary point of contact for our client that is able to help cultivate and maintain strong relationships. Plus, someone who loves collaborating with creative teams to produce buzz worthy creative!

WE ARE

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn).
• From carbon offsets to community kitchens, we’re passionate about making a difference.
• Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends – you want to create them
• A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro

Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands.

WHAT YOU’LL DO

• Serve as the primary point of contact and build strong relationships with clients, understanding their business goals, processes, and ways of working.
• Act as the internal liaison between the client and the agency's cross-functional teams, ensuring seamless communication and collaboration.
• Collaborate with the agency's creative, design, and production teams to ensure timely development and delivery.
• Conduct regular client meetings, status updates, and progress reports, keeping stakeholders informed on campaign performance, results, and future initiatives.
• Manage all reporting about the health of client accounts, including writing scopes, briefs, and translating client asks into actionable work-streams and project timelines for the creative team.

REQUIREMENTS FOR THIS ROLE

• Experience in social media marketing, including an understanding of various social media platforms, trends, and best practices.
• Proven track record of at least two years in an account management role preferably within an advertising agency, with a specific emphasis on social media content and execution.
• Proven ability to manage multiple projects simultaneously, balancing priorities, resources, and timelines to deliver projects on time and within budget.
• Curiosity about clients’ business and a passion for solving business challenges.
• Demonstrates strong written communication and presentation skills, with the ability to effectively convey complex information to a variety of audiences.
• Ability to think strategically and develop creative solutions.

JOIN US

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Let’s do cool stuff together. Apply now!

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at [https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf>