Application System Analyst I - Epic Ambulatory Support

1. Performs routine analysis, design support services for assigned applications.
2. Responsible for day to day tracking and follow-up on routine issues and questions of daily operations.
3. Performs applications analysis and impact analysis of new or different applications, processes or changes, under guidance.
4. Provides routine application support and guidance to end users.
5. Participates in applications testing. Assist with making recommendations for various development and support initiatives.
6. Drafts written documentation of various types; application documentation, functional specifications, training manuals, status reports, etc.
7. Provides assistance in project work. Assist in designing for each application assigned, under the control of the change management application and user development request.
8. Prepares applications documentation for support staff, as directed.
9. Attends and participates in in-service and various educational programs for professional development.

Requirements

• Bachelor’s Degree in a health, science, or business field, or an equivalent level of professional experience required. Job function related IT Certification is preferred.
• One year experience in information applications, experience programming or applications analysis or equivalent, such as business analysis, is preferred Experience as a provider, clinician or ancillary services individual with user experience in an applicable system, may be substituted.
• Experience working in a customer service and problem solving environment is preferred.
• Demonstrated ability to analyze and problem solve; and assess customer needs and determine appropriate solutions. Demonstrates ability to identify when to escalate more complex issues.

Additional information

All your information will be kept confidential according to EEO guidelines.