Engineering Lead - Servicing Tooling Platform

The team you will join: Servicing Tooling Platform

The Servicing Tooling Platform team within the Mitigation squad focuses on providing back-office tooling experience for agents and product engineering teams. As a software engineer on this team, you will work on building a scalable and reusable platform that can be used to create efficient operational processes. You will work closely with cross-functional teams to ensure the smooth operation of our tooling platform, contributing to the overall success of our organisation.

Our main vision points are:

• we standardise and enable Servicing Operational processes via a common abstractions and out of the box solutions, reliable data and back office tools
• we enable the quickest technical solution for product teams building manual work tooling with a wide range of use cases to accommodate the various needs of operational teams
• we offer platform-level support for any core and custom problems within our service, along with easy guides for implementation, troubleshooting and analysis
• we ensure our service stability will not negatively impact operational work and that the services themselves are secure and scalable, all while supporting the deprecation of legacy back-office tooling

What does it take?

• Being responsible for the overall health and productivity of the engineers within your team
• Being ready to roll your sleeves up and code on a regular basis; get involved in the entire software development process
• Supporting engineers and providing feedback on tech: both code and architecture
• Helping your team to make data-driven decisions
• Having an overview of what’s happening across the organisation and thinking about engineering as a whole

Is that you?

• 7+ years of experience working with Java, Spring framework, asynchronous message queues and have worked with microservices architecture – this is essential
• 2+ years of experience leading, coaching and mentoring high performing teams, building development plans and setting personal goals for engineers in your teams
• Comfortable working on big challenges and taking full ownership of the customer journey
• Experience building and designing scalable and performing systems and APIs
• Comfortable with SQL databases, optimisation and transaction
• A passion for international finance, foreign exchange and payment systems

…but don’t worry we don’t expect you to know everything!

What does success look like?

• You’ll have found your place in our mission by understanding how to drive engineering solutions and suggesting future challenges
• You’ll understand our customers and the impact our product makes in their lives
• You’ll make contributions to the wider engineering goals of the company
• You’ll inspire a team environment where ideas are shared and openness is valued
• You’ll help us scale-up and build a world class money product that impacts millions of customers

Additional information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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