Lead Generation Officer

Are you a fluent Croatian speaker? Are you looking to start or continue your career within the Sales sector? Do you have good communicational skills? Are goal-driven and passionate about sales?

If the answer is Yes, then you might be the next one who will join our fast-growing Sales Team!

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets. It is the payment institution with the largest footprint in Europe. Viva.com’s mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable cashless economy, the Organisation delivers digital payments services across three different time zones, in 17 languages and 9 currencies, featuring over 40 payment methods. Harnessing the power of revolutionary technologies, such as the viva.com | Terminal app and Smart Checkout Payment Gateway.Viva.com provides an omnichannel solution, that offers seamless, conversion-boosting and secure ways to process online and in-person transactions, streamlining business operations and enhancing the customer experience.

Learn more at viva.com

What you will do:

• Making outbound calls/conferences from inbound leads and from online tools (LinkedIn, etc.) in the respective markets.
• Researching potential new leads and approach potential clients.
• Manage and close direct leads, assist small merchants with self-registration, follow up and kick-off of these merchants.
• Be responsible for informing and making introduction conference and digital presentations to these potential clients about our products or services by using our scripts.
• Answer their questions about products or the company and resolve client’s problems.
• Act as an ambassador for the business and promote Viva’s services and products.
• Ask questions in order to understand customer requirements and close sales.
• Be proactive in identifying opportunities from new business, to share potential leads to the Business Development team and to convert the calls into appointments for them.
• Enter and maintain up to date client information into the company database and keep records relevant data from calls and sales.
• Ensure customer satisfaction.
• Build a long-term relationship with clients and deal with them in a professional manner.
• Guarantee the quality of our service in a prompt, polite and professional manner.

Requirements

• Excellent communication skills and excellent telephone manners.
• Ability to work independently and under pressure.
• Very good verbal and written skills.
• Proficient level of Croatian and English.
• A positive approach to objection handling.
• Good organizational skills and attention to detail.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g., CRM software), social networking (LinkedIn) and telephone systems.

Benefits

• A competitive salary, based on your skills & experience
• Annual bonus upon performance
• Corporate Medical Plan
• Opportunity for a rapid career development
• Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
• Freedom to create your own network and the possibility to expand your horizons
• Opportunity to work in an international fintech company with a large cultural diversity
• Acquiring excellent knowledge in the payment and banking industry