Business System Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Our Purpose
  • To create economies of scale for common functions, improve productivity, reduce unit costs, and enable Sun Life to make more effective investments in technology.
  • By working in a collaborative mode with the Sun Life business partners, India Service Centre seeks to extend the Clock, the Dollar and provide Scalability.
• Our Strategic Objectives (what is to be achieved)
  • Contribute to growth
  • Customer focused execution
  • Increase efficiency and effectiveness
  • Ensure effective governance
  • Innovate for business value
  • Maximize our people capabilities
• Our Culture
  • At Sun Life India Service Centre, we are committed to Sun Life Financial value system.
  • We value our employee relationships. We offer long term associations and invest resources to provide opportunities to develop professional, technical and management skills.
  • We view our employees as catalysts in building success. We invite our employees to play a part in delivering better business processes and solutions to help Sun Life business partners become high-performance businesses.
  • At Sun Life India, we provide safe, stable working conditions and a supportive working environment.
  • We respect diversity of individuals and recognise that diverse cultures and backgrounds make Sun Life a great place to work.

Sun Life India builds relationships of mutual trust, in accordance with our global practices and strives to be an organization in which individuals can demonstrate their abilities fully, grow professionally and have pride.

Role Summary

This role is for a Business Sysytem Analyst, expected to work as a primary business consultant for the risk solutions. The incumbent would be responsible for the functional and technical impact analysis and overseeing the system changes in the application complex, while providing his/her business functional skills.

Unique Requirements : Should be comfortable in doing night shifts­­­ (5.30 PM to 2AM IST)

Accountability

Core Responsibility

• Requirements Elicitation, able to perform analysis and gather/document requirements, identify and assess business impacts and risks, solve complex issues, provide recommendations on options, and help define end state of desired changes
• Business Analysis Planning and Monitoring, candidate should be able to work on the Business requirements WBS, estimation and elicitation
• Requirements Analysis, execute business acceptance testing including preparation of test plans, execution of test cases, documentation of results and filing of defects
• Stakeholder management, ability to identify and manage impacted stakeholders while performing requirement analysis
• Requirements Life Cycle Management, manage requirements life cycle without any support and maintain consensus among key stakeholders regarding the overall solution scope and requirement
• Solution Assessment and Validation, - Understand current state of business and define the desired future state while performing the UAT, develop a change strategy to achieve desired business outcomes and propose solutions.
• Work with business partners to ensure that IT development and implementations are meeting business strategies
• Collaborate with Training & Knowledge Management in the development of internal training and awareness collateral
• Support Project implementation testing and sign-off recommendation
• Ensure SLF Information Security Policies and General Computing Control are compiled to in all situations.
• Strong written and verbal communication
• Organised, detail oriented, positive attitude, analytical thinker

Eligibility

Minimum Qualification

Technical Graduation degree, Computer knowledge

MBA in Finance or equivalent degree

Industry Experience

5 - 7 years of experience in Business Analyst role

Competencies (Technical)

Mandatory Skills

• Aware of the Software Development Life Cycle and Quality concepts
• Excellent verbal and written communications skills; Strong interpersonal skills
• Ability to perform impact analysis and document it.
• Demonstrated problem solving skills with ability
• Strong organizational, multi-tasking and time management skills to work effectively in a changing environment balancing operations and project delivery
• Strong leadership, planning and consulting skills
• Knowledge of the financial and insurance industries
• Ability to chair business requirement discussions and get the estimation and requirement gathering sessions organized
• Ability to work independently as well as being a strong team player
• Good organizational skills with the ability to handle several tasks efficiently.

Preferred skills

• Good to have exposure on Actuarial & risk processes
• Experience with System Development Life Cycle methodologies (CMMI)
• Experience working in a multi-site, multi-time zone environment
• Exposure to work at oversea locations

Job Category:

Business Analysis - Systems

Posting End Date:

14/11/2024