Solutions Analyst

Come to work each day with an inclusive and collaborative Business technology team! As an Solutions Analyst in AbbVie Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better.

***This is a hybrid role based in Lake County, IL***

Purpose

Exciting opportunity to work as a Solutions Analyst in Operations - IME BTS, directly supporting packaging and automation, especially the global product tracking applications. This role is focused on unlocking business value through operational intelligence enabling data driven decisions, managing the portfolio of engineering capital projects, and assessing the process design and associated hazards/risks.

The Solutions analyst will become an application, data, and process SME for the team enhancing and driving the value of the system, the candidate should also be able to lead and drive the creation of business cases/phase 0’s/assessments for new applications and technologies, contribute to building project implementation or deployment plans for key enhancements and ongoing releases, and provide leadership and direction to and support partners.

Key qualifications include strong business consultancy skillsets, working knowledge of SLC and compliance policies and tools, understanding of application information security best practices, vendor management experience, financial acumen, some exposure to data analytics and business intelligence tools. Just as importantly, the role will require someone with great drive and initiative to make an impact on the business, strong team member, executive communication skills, and the ability to effectively manage concurrent priorities.

Experience with Track & Trace or packaging solutions, manufacturing or process control equipment, OT communication protocols, business processes, and data is a strong plus, but not required.

Responsibilities

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Uses appropriate tools to collect, correlate and analyze data; records and maintains technical data for use in developing operating and instruction manuals. Conducts tests; develops preliminary findings for review by experienced analysts. Assists in the development of standards and procedures. Prepares written reports of work. Applies and executes standard information systems theories, concepts, and techniques.
• Determines approach and solution to problem when issue is within scope of own ability. Develops solutions to problems where casual relationships can be identified, and precedents exist. Conducts training.
• Applies analytical thinking skills to diagnose and make recommendations on systems. Incorporates knowledge of business and technology to make recommendations. Translates data gathered from user discussions into business requirements. Identifies business/system needs and recommends solutions. Assists with the testing strategies and develops preliminary findings.
• Analyzes departmental processes and needs and makes recommendations that are most effective means to satisfy those needs. Analyses the most complex work procedures and job methods and presents concepts to simplify those procedures.
• Work is performed and technical decisions are made with a high degree of independence and performance is judged by results obtained.
• Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning.
• Monitors and organizes the efforts of technical and business support staff. Manages projects according to milestones and completes tasks assigned by more experienced analysts and managers. Guides the efforts of less experienced staff.
• Exercises latitude in approach to problem and solution. Work is reviewed for soundness of business judgement and to determine if overall results and objectives have been achieved. Errors or failure to achieve expected results may result in project delays and/or the expenditure of more resources than was planned. Regular assignments are completed with minimal supervision.

Requirements

Required

• Bachelor’s Degree plus 2 years’ experience, or Master’s Degree plus.
• Experience in a Business System Analyst role.
• Systems Testing and IT Implementation experience.
• Experience with Jira/Confluence
• Project Management experience.

Beneficial

• Experience in serialization or other packaging solutions.
• Experience in manufacturing or process control equipment.
• Experience in OT communication protocols – Vision, PLC, Modbus, etc.

Additional information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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