Technical Help Desk Support

 
RemoteEntry
🇺🇸 United States
Customer Support Specialist
Customer success & support

Role: Technical Help Desk support

Location- Remote

Position – 4

Required Skills:

  • Help desk support experience, CRM (preferably Salesforce) experience, customer support skills, strong communication and troubleshooting skills

Responsibilities:

  • Resolve email ticket issues in a Salesforce CRM and work 1:1 with customers experiencing issues via Teams as needed.
  • Able to quickly learn an application and coordinate issue resolutions btwn technical team and customers experiencing the issue.

Additional information

All your information will be kept confidential according to EEO guidelines.

 

Apexon

Apexon

A digital technology services and platform solutions company that partners with clients to improve their digital experience and insight.

Technology
Consulting
Software

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