Senior Developer

Job Title:

Senior Developer (Salesforce)

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver outcomes unimagined Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Must come from a sales/service background.

Telecom would be a bonus.

Need Salesforce Developer to join our clients self service portal team.

The SSP- Self Service Portal team supports Customers Self Serve.

Dev/Engineer must have Service Cloud, Experience Cloud, LWC and Apex.

Role Description:

• To deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are main players in this objective, as they can use native Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
• You'll turn the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.
• Working predominantly in Agile scrum teams, you'll build complex business processes using Industry Cloud technology and the toolkit of the platform.
• You'll be involved in all phases of the project lifecycle - from low-level design through to deployment and post-production support.

Minimum Requirements:

• 5+ years experience working on deployment teams, using Agile development techniques.
• Experience with delivery of customer projects enterprise CRM implementations.
• Experience in building solutions in the telecommunication services industry.
• Can pick up new skills and technologies, and eager to break new ground.
• Comfortable with creating emails as leading a white-board discussion with customers or delivering a technical presentation.
• Vision to help us take our company to the next level.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the primary competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience)

Technical Requirements:

• Salesforce (Apex, Visual Force, Lightning)
• Java, SOAP APIs, REST (JSON, XML)
• Data modeling
• Process modeling tools and best practices
• Experience with Omni Studio (Integration Procedures, Data Raptors, Omni scripts)
• Bachelor's degree in Computer Science, Software Engineering or a related field
• Omniscript , Service Cloud, Experience Cloud
• Salesforce Certs: Platform Developer I & II

Desired Developer Skills

• Omnistudio consultant certification
• Apex classes, Test Classes, Apex Triggers
• Asynchronous apex (Batch apex, Schedule apex, queueble apex, future annotation)

#ConcentrixCatalyst

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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