Senior DevOps Engineer

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. With a presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

As a Senior DevOps Engineer, you will work as part of Infrastructure team to build automation and tools to deploy, monitor and maintain platform health. Most of the work involves improving our event driven micro-service platform based on EKS/K8s which was launched in 2024 and has EKS (Kubernetes) and knative at it’s core. You will support dev teams as they migrate their existing workloads to EKS platform, ensuring world-class infrastructure/platform solutions and develop, deploy and monitor their services independently from the rest of the system.

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As a Senior DevOps Engineer, you’ll be responsible for:

• Lead the effort in ensuring reliability of the platform
• Build/improve logging, monitoring and alerting solutions.
• Identify weaknesses in the infrastructure and implement changes.
• Troubleshoot production issues and steer them to resolution along with the Engineering team.
• Be part of on-call rotation to support production incidents.
• Supporting teams hosting their services on our platform.

Requirements

To be successful, you will possess the following skills and attributes:

• Proven experience in supporting Kubernetes platform in Production environment.
• Proven experience in managing AWS cloud services.
• Operations background where you have successfully supported a platform at scale.
• Experience in logging, monitoring and alerting solutions e.g. Datadog, Elasticsearch etc.
• Experience automating infrastructure management with IaaC tools like terraform or cdk.
• Familiar with GitOps way of working.
• Software development background.
• Bachelor's degree (or higher) in Computer Science and/or related work experience.
• Experience with Gitlab CI/CD is preferred
• Working knowledge on GCP is beneficial
• Experience with distributed databases like TiDB is desirable
• Familiar with IDP tools like Backstage, Port or similar will be highly regarded
• AWS networking basics will be an advantage

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Benefits

Benefits. Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.

Our Hiring Process

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch!