Product Analyst

Job Overview:

We are seeking a proactive and skilled Product Analyst to own and drive product improvements focused on browser and device performance. As part of our small, agile product team, you will use data analysis and insights to evaluate and improve the performance of our products and services and have significant ownership over all aspects related to optimizing conversion rates across different platforms. Your analytical expertise and strategic insights will be instrumental in enhancing the user experience and driving business growth.

Key Responsibilities:

• Own Product Improvements: Take full ownership of all product enhancements and changes related to browser and device performance, ensuring seamless user experiences across all platforms.
• Analyse User Behaviour: Leverage analytics tools to monitor and dissect user behaviour across various devices, browsers, and operating systems. Identify patterns and actionable insights that can directly improve conversion rates.
• Lead A/B Testing: Design, execute, and analyse A/B tests for key product features. Determine the most effective strategies for improving conversions and make data-driven recommendations.
• Collaborate with Cross-Functional Teams: Work closely with UX designers, developers, and marketing teams to implement and refine product features based on your analysis. Act as the go-to expert on conversion optimisation within the product team.
• Reporting & Insights: Regularly report on conversion metrics, test outcomes, and trends. Provide actionable recommendations to the product development team and senior management to inform product strategy.
• Continuous Improvement: Stay ahead of industry trends and best practices in conversion optimisation and user experience. Proactively suggest and implement ongoing improvements to the product.
• Stakeholder Communication: Communicate findings, strategies, and progress effectively to stakeholders, ensuring alignment on goals and outcomes.
• Deep dive into product data to improve conversion rates as it relates to browser and device, testing and optimisation

Qualifications:

• Bachelor’s degree in Business, Economics, Statistics, Computer Science, or a related field.
• Experience: In an analytical role, with a focus on conversion rate optimisation, preferably within a product or marketing team.
• Technical Skills: Proficiency with analytics tools (e.g., Google Analytics, Tag Manager, MS Clarity) and A/B testing platforms (e.g., VWO).
• Analytical Expertise: Strong ability to collect, organise, analyse, and disseminate large amounts of data with precision and clarity.
• Communication Skills: Excellent ability to present complex data and insights in a clear, understandable manner to both technical and non-technical stakeholders.
• Problem-Solving: A proactive problem-solver with a strong ability to implement effective solutions that enhance user experience and drive conversions.
• Technical skills: data analysis, data visualisation, statistical analysis, and technical tools.

Salary: £45,000 - £50,000

Basics you can expect:

• 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days
• Extra day off for your birthday
• Company share scheme
• Bupa Private Healthcare
• Income Protection
• Cycle to Work Scheme
• My Gym Discounts
• Company pension scheme
• Quarterly Team Training and Social Budget
• Enhanced Maternity and Paternity Leave
• Rewarding bonus incentive scheme
• 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.
• Love2Shop Discount
• Hybrid working
• Internal progression opportunities
• Relaxed dress code

Office extras:

• Fresh fruit
• A free coffee machine

The Simple Online Healthcare Promise:

Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 1000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.

Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.

Ready to make a difference? Apply now!

Simple Online Healthcare is proud to be an Equal Opportunity Employer.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant