Finance Operations Analyst

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job description
Job Title: Finance Operations Analyst
Department & Team: PS Finance Operations
Reports to: Irish S. Ibarra
Location: Manila, Philippines

Summary:

Positions in this job family are responsible for managing or performing work across multiple areas of finance, including financial planning & analysis, financial operations, and financial reporting, as well as managing or performing work for high-value commercial deal financial analysis support, and managing and structuring M&A deal financials.

Activities include:

• Managing financial transaction/data, financial data verification, financial records maintenance, and compiling/maintaining ad-hoc financial information and reports.
• Developing and reporting on financial forecasts.
• Analyzing key sales opportunities and providing pricing and financials support.
• Analyzing strategic opportunities for possible mergers & acquisitions with a core focus on target financials.

Expectations for this job profile are typically as follows:

• Work with limited guidance on larger projects and assignments that have a direct impact on immediate team's results.
• Apply learned techniques and contributes to analysis needed to solve problems.
• Build working relationships with peers to resolve problems through collaboration.
• May provide guidance to entry level professionals or support employees.

Qualifications / Skills Required and Preferred:

• 2 to 5 years of general accounting, business or finance related experience
• Bachelor's degree in Accounting or Finance and CPA is an advantage
• High degree of accuracy and reliability in data processing and financial analysis
• Ability to work as an individual contributor and within a team environment.
• Software, Hi-Tech experience preferred.
• Tool / application experience preferred: Microsoft Excel, Workday and SFDC
• Ability to work under demanding deadlines in a fast-paced environment
• Excellent communication and customer service skill

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About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.