Sales Account Manager

About Alabaster Co.

Alabaster Co. is a fast-growing, innovative company that brings the beauty of thoughtful design to faith-based products, including our viral, best-selling Bibles and Bible studies. We are on a mission to become the most compelling Christian brand in the world, helping people experience the Bible through stunning visuals and high-quality craftsmanship. Our products are distributed through key retail partners, including Ingram, Amazon, Walmart, Target, and others. As we continue to expand, we are looking for dedicated team members who align with our values of gratitude, innovation, and continuous learning.

Job Overview

We are seeking a driven and detail-oriented Account Manager to join our sales team. This role will focus on managing relationships with key distribution partners such as Ingram, Amazon, Walmart, Target, and others. You will ensure seamless operations, support Alabaster’s product distribution strategy, and build strong relationships to drive growth and maximize sales across multiple accounts. This is an excellent opportunity for someone early in their career who is eager to learn and grow in the faith-based publishing and retail industry.

Key Responsibilities

• Serve as the main point of contact for multiple accounts, including Ingram, Amazon, Walmart, Target, and other retail partners, managing day-to-day communication and addressing client needs.
• Build and maintain positive relationships with distribution partners to support sales growth and product distribution.
• Collaborate with internal teams (e.g., marketing, product, logistics) to ensure inventory and order management are aligned with sales goals.
• Assist in the preparation of sales reports, track account performance, and identify growth opportunities across all accounts.
• Work closely with the sales team to support promotional strategies, special campaigns, and new product launches with each retailer.
• Ensure accurate and timely order processing, including troubleshooting and resolving any operational issues that may arise with different accounts.
• Develop a deep understanding of Alabaster’s product line and value propositions to effectively communicate them to retail partners.
• Stay informed on industry trends, competitor activities, and retail/distribution best practices to provide insights and recommendations.

Requirements

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
• Strong communication and interpersonal skills, with an ability to build and maintain relationships across multiple accounts.
• Highly organized and detail-oriented, with strong time management skills.
• Basic understanding of sales principles and account management processes.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Suite.
• Eagerness to learn and grow in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience or internship in sales, account management, or customer service.
• Familiarity with e-commerce, distribution, or retail industries.

Benefits

Health Benefits:

• Exceptional health coverage (medical, dental, vision) with 99% of premiums covered by us, starting from your first month.

Retirement Savings:

• A 401(k) plan with a 3% salary contribution from us, enroll after six months.

Stipends & Discounts:

• Enjoy various stipends for work and wellness, and a generous 85% discount on company products.

Generous Time Off:

• Holidays: Enjoy 12 days of holiday leave to relax and celebrate.
• Paid Time Off (PTO): Take advantage of 168 hours of PTO for vacations, personal days, or that much-needed break.
• Sick Leave: We provide 64 hours of sick leave to take care of yourself when you're not feeling your best.