Virtual Assistant - User Research

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes. We are currently looking for a Virtual Assistant with expertise in user research to join our client's team.

In this role, you will be responsible for performing various tasks, including

• Assist in recruiting participants for user research studies (surveys, interviews, focus groups, etc.).
• Manage participant databases, track responses, and maintain updated records.
• Screen participants to ensure they meet study criteria and requirements.
• Handle outreach and communication with participants via phone, email, or other platforms.
• Schedule user research sessions, interviews, and meetings between participants and researchers.
• Coordinate time zones, calendar availability, and any logistical requirements.
• Send reminders and follow-ups to participants and stakeholders.
• Manage documents, research notes, and consent forms with attention to confidentiality.
• Maintain and organize digital files, ensuring smooth access for the research team.
• Help draft and format research materials (e.g., surveys, interview scripts, questionnaires).
• Assist with data entry and basic analysis of research findings.
• Conduct phone calls or video conferences to recruit participants, confirm appointments, and provide instructions.
• Act as a point of contact between researchers, participants, and other team members.
• Draft and send communication to participants, such as emails, research briefs, and thank-you notes.

Requirements

• Previous experience as a Virtual Assistant, Project Coordinator, or similar administrative role.
• Experience with user research, participant recruiting, or similar research support is a plus.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in scheduling tools (Google Calendar, Outlook) and communication tools (Slack, Zoom, etc.).
• Familiarity with research tools such as SurveyMonkey, Google Forms, or similar platforms is a plus.
• Attention to detail, especially when handling confidential information.
• Strong problem-solving skills and ability to handle multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively with remote teams.
• High level of professionalism when interacting with participants and stakeholders.

Benefits

• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between 4$ - 6$ per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;