IT Engineer

About Turing

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.

Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”

The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

Role Overview:

Turing provides a platform that connects talents with our enterprise customers in a global marketplace. Our security engineers work on a broad set of efforts focusing on scaling and automating security infrastructure and processes. Our security engineers work on building the industry standard and implementing the best security practices in our platforms that connect enterprise environments. Our security engineers define and enforce the security protocols to operate services in a protected environment. Our security engineers also build and manage the framework for data access both internally and externally.

At Turing, we are continuously facing the complex challenges of scaling our systems in a safer and more secure way. We are looking for leaders who are passionate about solving complex problems in dynamic enterprise environments.

What You'll Do (Responsibilities):

• Monitoring and maintaining enterprise applications, third party applications and homegrown applications, and networks
• Upgrading, installing and configuring new hardware and software for end-user devices to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Implementing single sign-on (SSO) and multi-factor authentication (MFA) for third party application
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Provide troubleshooting support for escalated software and hardware problems. Coordinate vendor assistance when required.
• Keeping up to date with advancements and best practices in IT administration.

Who You Are (Qualifications):

• Bachelor's degree in computer science, information technology, information systems, or similar
• 3+ years of experience in a similar role
• Experience with administration of Google Workspace, Okta, Slack, Zoom, Jira, Confluence, GCP, AWS, and other enterprise productivity tools
• Experience with Windows and Mac operating systems
• Deep understanding of Identity and Access Management (IAM) and Google and Okta IdPs
• Experience implementing IT administration key process including ticketing system and MDM solution
• Extensive experience with IT systems, networks, and related technologies
• Understanding of the ITIL framework & NIST 800 standards
• Solid knowledge of best practices in IT administration and system security
• Exceptional organizational and time management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Customer service centric attitude and focused on empathy when engaging with employees

Advantages of joining Turing:

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

For applicants from the European Union, please review Turing's GDPR notice here.