Market Operations Analyst

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.

Opportunity & Impact

As a Marketing Operations Analyst, you’ll be primarily responsible for analyzing marketing data, optimizing marketing technology platforms, and providing actionable insights to optimize campaigns, channels and improve overall marketing operational performance.

Job Responsibilities

• Analyze marketing data from various sources (e.g., CRM, marketing automation tools, web analytics) to generate insights and reports
• Assist in developing robust KPIs and scorecards for marketing performance monitoring
• Collect, clean, and analyze marketing data from various sources to identify trends and opportunities for improvement
• Monitor KPIs and metrics to assess the effectiveness of marketing campaigns and strategies
• Ensure data integrity and integration across marketing systems
• Proactively explore data to discover new trends and apply proper hypothesis testing
• Partner with key cross-functional groups within Marketing, Revenue Operations, Product Marketing, and Product to plan, problem solve, and create efficiencies that will optimize lead conversion, revenue and achieve mutual objectives

Required Skills & Experience

• 2+ years' of hands-on, day-to-day professional experience with Marketing Automation Platform (ideally Hubspot) as an admin or power user
• Proficiency with Salesforce
• Advanced level proficiency with Excel
• Proactiveness - When you see a problem or area that needs improvement, you act on it
• Proven experience in driving change to facilitate the adoption of new marketing tools
• Experience ideating, implementing, and enhancing marketing operations processes, with a focus on scalability and efficiency
• Ability to thrive in dynamic work environments and is adept at managing change, with a keen ability to pivot strategies and marketing processes as needed
• Excellent verbal and written communication skills, with the ability to present data and recommendations clearly to various stakeholders

Preferred Skills & Experience

• Proficiency with Google Analytics
• Proficiency with a BI tool (Domo, Looker, Tableau, PowerBI, etc.)
• Project Management skills
• Strong track record of developing and presenting revenue-related KPIs to leadership

$90,000 - $100,000 a year

Compensation: The base salary range for this position is expected to be between $90,000- $100,000 per year. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following:

Benefits & Perks

• 100% remote first culture (must be based in the US)

• Unlimited Flexible Time Off

• 15+ Observed Holidays

• Rest & R^Charge days (guaranteed a 3-day weekend each month)

• R^Charge (6 weeks paid sabbatical + stipend)

• 401k match 50% for up to 8% on Day 1

• Medical/Dental/Vision Benefits on Day 1

• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program

• Paid Parental Leave (16 weeks)

• Productivity Stipend & Wellness Fund

• Redox Issued MacBook

• Virtual and/or in-person Team & Company Events

• Stock Options

• Employee Referral Bonus Program

• Recognized as CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)!

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: [https://youtu.be/4OjENXR6UXA>

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team! Read more about our stance on diversity and belonging: Diversity at Redox

As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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