Human Resources Director

We are seeking a dynamic and strategic HR leader who thrives in a fast-paced, collaborative environment. The ideal candidate is a seasoned HR professional with a passion for fostering a people-first culture, offering clear career development opportunities, and delivering a "white glove" employee experience. This role requires a proactive and solutions-oriented individual who excels at managing HR operations, employee relations, and career pathing, with a hands-on, approachable leadership style.

If you are someone who communicates effectively, is highly organized, and loves tackling complex HR challenges while always keeping the employee experience and professional growth in mind, we’d love to hear from you.

KEY RESPONSIBILITIES:

HR Operations

• Lead all HR initiatives, systems, and strategies, ensuring alignment with organizational goals.
• Serve as the primary administrator of the HRIS database, optimizing processes to support business needs.
• Provide leadership and guidance to the HR team, encouraging growth and excellence.
• Continuously review and update policies, manuals, and procedures to stay compliant with legal standards and industry best practices.
• Strategically assess and enhance the effectiveness of current programs, making recommendations that align with company goals.
• Collaborate closely with leadership to support HR strategies, including staffing, compensation, talent development, succession planning, and career pathing.
• Ensure compliance with local laws, serving as the company representative with government agencies such as BIR, SSS, PhilHealth & PAG-IBIG Fund.
• Actively support and implement HR projects, staying flexible to business needs.

Employee Experience, Engagement & Career Development

• Foster a positive employee experience through regular, high-touch check-ins with staff.
• Develop and implement comprehensive career pathing programs that provide clear, actionable growth opportunities for employees.
• Collaborate with department heads to ensure that employees are aware of career development options, training, and potential advancement opportunities.
• Drive employee engagement initiatives that reflect our company values, ensuring staff feel supported, engaged, and connected.
• Collaborate on leadership development programs, integrating engagement, leadership training, and career growth opportunities into ongoing employee development.
• Drive employee survey initiatives, analyzing results to develop actionable strategies for continuous improvement.
• Serve as the champion of employee feedback, ensuring survey insights are shared and acted upon at both team and company levels.

Employee Relations

• Serve as the primary point of contact for employee relations matters, addressing grievances, complaints, and conflicts in a timely, fair, and compliant manner.
• Lead investigations into employee concerns, ensuring impartiality and adherence to company policies and legal guidelines.
• Advise leadership on managing employee relations, including performance management, disciplinary actions, and conflict resolution.
• Collaborate with legal counsel to ensure compliance with employment laws and mitigate litigation risks.
• Monitor key employee relations metrics, including turnover, engagement, and career development, and drive initiatives to enhance the employee experience.

Requirements

• Degree in Behavioral Science, Human Resources Management, or related field
• Minimum 5 years' experience as HR Director or Head of HR
• BPO experience preferred
• Strong knowledge of labor laws and employee relations best practices
• Excellent interpersonal and communication skills
• Demonstrated conflict resolution and mediation experience
• Exceptional problem-solving and decision-making abilities
• Strong organizational and time-management skills
• Ability to maintain confidentiality
• Proven ability to build positive working relationships
• Excellent analytical and critical-thinking skills
• Full understanding of HR functions and management principles
• Effective HR administration and people management skills
• Exposure to payroll practices
• Ability to establish credibility and build strong relationships
• Highly computer literate with proficiency in MS Office and Google Suite
• Familiarity with HRIS platforms like BambooHR, and other platforms like, Monday.com, Bonusly, Workable, Deputy, ADP systems.
• Ability to work well under pressure and meet deadlines
• Fluent in English, both verbal and written
• Self-motivated team player with strong prioritization skills
• Flexible and adaptable to changing responsibilities
• Positive attitude and strong ability to multitask

Qualifications

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Benefits

Competitive Salary Package
Work from Home Setup

Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,300 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams?

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

Apply today and let's see how we can work together to achieve great things!