Finnish Speaking Specialist

Patrique Mercier Recruitment is thrilled to offer exciting opportunities for Finnish Speaking professionals looking to advance their careers in Greece. With a fully paid relocation package, this role allows you to transition smoothly to a vibrant new location while contributing to a dynamic team.

As a Finnish Speaking Specialist, you will engage directly with customers and clients, utilizing your language skills to deliver outstanding service and support.

Key Responsibilities

• Manage customer inquiries and provide support through various channels including phone, email, and chat.
• Deliver accurate information about products and services, ensuring a positive customer experience.
• Resolve issues and complaints promptly and effectively with a focus on customer satisfaction.
• Document interactions accurately in our CRM system.
• Collaborate with colleagues to enhance service processes and improve efficiency.
• Participate in ongoing training and development to stay informed about products and policies.
• Meet individual and team performance goals.

Requirements

• Fluency in Finnish and English, with strong communication skills.
• Prior experience in customer service is advantageous.
• Excellent problem-solving abilities and a proactive approach to customer inquiries.
• Familiarity with computer application and customer support software.
• Strong multitasking abilities and time management skills in a fast-paced environment.
• Detail-oriented and focused on delivering high-quality service.
• Team-oriented mindset with a positive attitude.
• Flexibility and willingness to adapt to new challenges and environments.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )