Software Business Analyst

Job Title:

Business Analyst (hybrid office model)

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Onsite

Summary: We are looking for a Software Business Analyst to support our teams in either Omaha, Nebraska or Louisville, Colorado. We are in a hybrid office model (3 days/week, Tues-Thurs). We are not able to sponsor H1b for this particular role.

Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze and translate business needs into detailed technical specifications and use cases.
• Coordinate multiple development teams to ensure alignment and efficient workflow.
• Facilitate cross-functional communication and meetings to synchronize efforts.
• Manage and monitor project timelines and deliverables.
• Identify risks and develop mitigation strategies to ensure successful project delivery.
• Act as a liaison between stakeholders and development teams.
• Provide regular status updates and gather feedback for continuous improvement.
• Assist in the development and execution of test plans.
• Ensure that the final product meets the business requirements and quality standards.

Qualifications:

• 7+ years in Information technology sector
• 5+ years as a Business Analyst for software Development projects
• Working with stakeholders and developers
• Prior experience with Jira for tracking
• Working in a scrum environment
• Ability to create user stories
• Experience with the SDLC
• Experience working on development projects from scratch

Location:

USA Omaha 222 South 15th Street, Suite 402S

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

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To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.